Went for afternoon tea. The food was pretty decent for afternoon tea. The selection of finger sandwiches tasted fresh and had a nice mix of flavours. There were turkey croissants, shrimp on focaccia, and egg salad pin wheels. The egg salad was very rich and creamy. I was surprised that the scones were not warm here, as they have been at all other afternoon tea services I've experienced, both here and in the UK. The clotted cream was very airy and not as dense as a good devonshire should be. Of the sweets offered, I enjoyed the blood orange chocolate swiss roll type dessert very much. The spice apple cake number was a tad too sweet for me, and the lemon tart was a bit 'meh'.
I was disappointed that the tea was not served loose. I had the assam and my partner had the darjeeling, both were bagged. When I am paying between $25 to $30 for tea I have higher expectations in the quality of tea. They sell their tea loose, so really they should be serving it loose. Why resort to bags?
Service was ok. It wasn't really solid, but I rounded up as it was better than decent. After our server brought over the tea and tier, she came by to top up our pots within 5 minutes of us receiving our tea. At that time our teapots were pretty much full to the brim. After this top up we never saw her again. It doesn't really help to have your teapot topped up before you've had a chance to pour your tea out. We noted that another server would go around with the hot water and top up every table except ours. We ended up having to flag down another server for top up. The servers were friendly, and we didn't feel rushed. Maybe it was just disorganization that caused the hot water snafu.
The tea house was very quaint. The tables were nicely space, and it didn't feel crowded. When you make reservations I would request a table in the front room. We had a lovely window seat which made the ambiance that much nicer. I just wouldn't want the table in the the rear of the house where you get a view of the toilet every time someone opens up the door.
Value in regards to the food is just decent. There wasn't any gourmet ingredients or special flavour combinations in any of the food items, and the tea is bagged.
I would still give this place another try if the opportunity presents itself in the future. It's definitely a charming place to take someone or meet someone for a lunch.