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Silent TypewriterVancouverSince April 8, 20108 Reviews
Average Rating
2.5 (2.5)
  • Food2.5 (2.3)
  • Service2.5 (2.5)
  • Value2.5 (2.4)
  • Ambiance3 (3.1)

Reviews

Displaying 1 - 8 of 8 Reviews Found
Cafe de l'Orangerie1320 West 73rd Avenue, Vancouver
What Happened??
Submitted Monday, August 11, 2014 - 2:32pm [Take-out]

Been here two previous times and both times, I was super impressed which is why I was so surprised by what I received today when I ordered take out.

FOOD:
As with the two previous times, I ordered the Masago de Creamy Spaghetti but this time, it was so different from what I had before. First thing I noticed was that they no longer used the squid rings for the dish. Instead, they use only the bottom part of the squid (the legs) for the dish. Next, I noticed that the sauce was more watery than creamy. In fact, it was so watery that it couldn't coat the pasta at all. When I spooned some onto the pasta, it would just run all the way back down to the bottom of the container. Another thing I noticed with my order today was that it was super salty. Now, I like to eat fairly salty but even this was too salty for me. I had to keep drinking water to help abate the thirst.

SERVICE:
It was prompt. I came in, told them I ordered take out and they gave me my bill. I paid and they gave me the food and I was on my way.

VALUE:
Now, as I recall, even when I ordered the Masago de Creamy Spaghetti as take-out on a previous occasion, it came with a side salad. This time, there was no side salad but the price was still the same. So really, they upped the price by cutting back what they give you.

Quite a disappointment today, especially since they seem to consistently get good reviews right now. Hopefully, it was just an off day. If not, I hope they'd improve so I can return again in the future.

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Shiang Garden4540 No. 3 Road, Richmond
Not Worthy of the "High-End" Label
Submitted Tuesday, August 5, 2014 - 4:32pm [Dine in]

I came here for a wedding banquet on the weekend and I was quite interested to see how it compared to other Chinese restaurants as I had briefly considered holding my wedding banquet here when I was looking for restaurants for my reception last year. Suffice it to say, I'm glad I stuck to my gut feeling and went elsewhere instead.

Food:
The food I would say, is average. Not spectacular but not bad.

Service:
Disappointing. Yeah, yeah, I know, you really can't expect that much from a Chinese restaurant but when the server can't be bothered to tell you what she's serving and just plops it into the middle of the lazy susan, that's pretty terrible. This is the first banquet I've ever been to where they don't show the table the dish in its entirety and then separate it into individual plates for people at the table (which is always nice, especially if you're sitting at a table full of strangers).

Value:
I always look for good value because, let's be honest, why would you pay more when you can get the same thing elsewhere at a cheaper price? I know for Chinese banquets, you order the menu by tables of 10 people each and if you have less than 10 people at a table, those people will be eating more. If you have more than 10 people at a table, then you have the option of paying extra to add more to the dishes. We had 8 people at our particular table so we should've gotten a lot of extra food but instead, we got just enough for the 8 of us. Example: when the soup course came, the server split the soup into 8 bowls and there was no extra left over. Just enough for the eight of us. Our lobster course was very skimpy looking. Definitely did not come with two whole lobsters. And the most obvious of all was when our noodle dish came. The server was holding one plate for us and one plate for the table next to us (who had a full 10 people). It definitely looked like ours had about 1/3 less than the other plate. To me, just because there is less people at the table, doesn't mean less should be served to us as the full amount was paid.

Ambiance:
Probably could've been bumped up to a four but the night was ruined by the fire alarm going off for a good 30 minutes. No announcement was made whether we should evacuate and no explanation about the fire alarm was ever given.

All in all, I think this place got it's "high-end" Chinese restaurant because of the d├ęcor (which, I guess made them feel justified in charging the outrageous prices) but they certainly need to up their game if they want to be actually worthy of that label.

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Pajo's Fish & Chips12011 7th Ave, Richmond
New Year = New Staff?
Submitted Tuesday, April 15, 2014 - 12:04pm [Dine in]

This Pajo's has always been our go-to place for outings with the dog and with the first sunny weekend of the year, we couldn't pass up the opportunity to go back and enjoy some delicious fish & chips. However, with the new year, there seems to be changes does not benefit the customers.

Food:
We ordered the large halibut with onion rings replacing the fries. Of the three pieces of halibut we received, one piece was cod (which is cheaper) rather than halibut and all three pieces of fish were overcooked. The batter was also lumpy and didn't have the usual lightness or crispiness to it. The onion rings were great but there were only about 7 or 8 rings in there.

Service:
There was a line up to order but we've lined up at longer ones and received our food even faster. Waited about 15 minutes just to order and then another 30 minutes to get our food! And the guy who was calling out the numbers for pick up was so quiet, no one could hear him so he kept calling out the same numbers, taking up even more time.

Value:
With the new year came an expanded menu but also higher prices. We paid $22 for 3 pieces of halibut, some onion rings, and a medium fountain pop. For that price, I rather go to one of the restaurants along the boardwalk and be served.

Ambiance:
Excellent as always but of course, the ambiance is nature and had nothing to do with Pajo's.

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Miku1055 West Hastings Street, #2, Vancouver
Hype Vs. Reality
Submitted Monday, October 7, 2013 - 1:37pm [Dine in]

Honestly, after hearing and reading such rave reviews, we arrived with high expectations. Sadly, it fell very short of our expectations

Food:
We ordered quite a few things. First off, the oysters on half shell. Nothing spectacular... the sauces it came with were creative but we found that it didn't really go with oysters.

Next up were the ebi fritters and beef carpaccio. The Ebi fritters were ok. Nothing spectacular and certainly not worth the $14 we paid for. We felt the ebi mayo at Guu Garlic or at Itadakimasu are of the same quality and taste much better and they only cost half the price. The beef carpaccio was only average. It has a good beef taste but the horseradish creme was quite bland and didn't add to the dish at all.

Next, we get to the much hyped salmon oshii. It's certainly good but as we've never had it at another place before, it's hard to make comparisons. The rice practically falls apart as we're trying to pick it up but the salmon melts in your mouth. Probably the only thing out of our whole meal that we thought was worth the price tag (although we noticed that a lot of their stuff (including the oshii) is pre-made... just sitting there in the kitchen, waiting for someone to order it).

We also ordered the crunchy scallop roll, pacific roll, and the negitoro roll. The scallop roll was like a chopped scallop roll you can order at any Japanese place except they added asparagus in there and sprinkled some crunchy tempura bits on top. I would've like it a lot more if the asparagus wasn't in there as it added an unnecessary texture in the roll. The negitoro roll was also average. The fish was fresh and the roll was nicely wrapped, but that's about it. Hubby and I both agreed the pacific roll was the worst choice out of all the rolls. The avocado sauce on top was bland and the shiso leaf overpowered the flavours of the fish. Best to avoid it.

I think the worst part about this was that about 3, 4 hours after dinner, I started to feel unwell and became very sick. It abated after about half an hour but I felt some lingering nausea for the remainder of the weekend.

Service:
When we first arrived, one of the managers was trying to rectify a snafu with a group's reservation (apparently, they put down the wrong date for the group). We waited a few minutes and then were seated. We perused the menu for a good 5 minutes but our server never showed up to take our drink order. In the meantime, the group that had the reservation snafu was seated next to us and as soon as they sat down, their server came and gave them a round of water to start. Another 15 minutes go by and we've decided on what we wanted to order but still no server in sight for us. We closed our menus to signal that we're ready to order and still, nothing. All the while, the table next to us had a server and one of the managers fawning all over them. So finally after 25 minutes of being ignored, I finally flagged down the manager and asked him to find our server for us. He instead suggested that he could take the order down for us and so we ordered with him instead. A few minutes later, I got the tea I ordered but hubby's beer was still a no show. About five minutes after I got my tea, a server (who I later found out was our server) walked by with another tea. When she realized I already got my tea, she kept walking and about another 5 minutes later, she finally showed up with the beer for my hubby. After this, I would say our service was decent. She came by to check on us after each dish was delivered to our table but she was never the one that delivered the dishes and she was never the one that cleared the empty plates off our table.

Value:
Honestly, the food here was no fresher than some of the other Japanese prices that I've been to but it's much more expensive.

Ambiance:
When you first step in and look around, you can see that they're trying to go for the more fine dining/intimate feel but then you realize the music they're playing is bass heavy, which means when you're trying to speak to the person sitting next to you, you really have to raise your voice to be heard.

Overall, would not be visiting again. Didn't get what all the hype was about. Yes, there was a nice view and all the candles on the table and the dim lighting gave it that romantic feeling but then you get the loud talking everyone is reduced to because of the music and the mood is ruined. Food was only average (and makes you think twice about eating anything raw when you realize a lot of the stuff is pre-made and left sitting out in the open until someone orders it) and service is not on par with the fine dining they're trying to sell here.

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Burnaby Palace Restaurant3110 Boundary Rd, Burnaby
Sadly, This is Goodbye
Submitted Friday, June 7, 2013 - 10:33am [Dine in]

Used to love, love, LOVE this place. My fiance introduced me to this place back when he used to work at eBay and they ordered delivery from them all the time. The quality of the food used to be top notch. However, we had a bad experience with their pineapple sweet and sour pork about a year ago and stopped going (sauce looked and tasted different, and not in a good way). But I was chatting with a co-worker the other day and she mentioned that her brother loves ordering from Burnaby Palace and it's really great so I thought we'd give it another go.

Food - quality of the food has definitely gone down. Not too sure if they changed suppliers or decided to downgrade and buy cheaper priced ingredients but you can definitely tell it's not the same as it used to be. We ordered the sauteed garlic pea tips and while the taste was decent, the pea tips were clearly pass their prime. The majority of the stems were thick and tough and the little vine-like tip that should be discarded were left on there. We decided to try the pineapple sweet and sour pork again but boy was that a mistake! The flour coating on the meat was much thicker than it used to be and it was quite hard... almost like they had made it earlier in the day and threw it into the fryer to reheat it when we ordered it. The meat inside the coating was also decidedly tough... made the dish not very enjoyable. The sauce itself was back to it's original look and taste but there was definitely not enough used for the dish. My fiance also the BBQ pork fried rice as that's his standard order here but he says the rice isn't as fluffy as it used to be and it lacks that taste you get when the chef cooks it on a red hot wok.

Service was alright. Food came very quickly but it wasn't piping hot (the only thing that was super hot was the shrimp spring rolls, which I guess it was due to the fact that it just came out of the fryer). Also, I noticed the manager going over to several different tables asking them how their meal was but he never once came over to ours to see how our meal was going. Not a huge deal, but, you know, every little thing counts when you're in the food industry.

Value - prices have definitely gone up since we last went and like I mentioned earlier, the quality of the food has sadly gone down. We ordered 4 dishes plus the spring roll appetitizer and our bill came to about $55 before tip. I think we can get better value elsewhere at other Hong Kong style cafes so sadly, I think we will be parting ways with Burnaby Palace.

Ambiance - place still looked new and clean (although I just looked at the food inspection report and yikes!). They've impressively kept the place looking good as most Chinese places typically let the restaurant get run down and renovate every few years.

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GT II7515 Market Crossing, #105, Burnaby
Do Not Pass Go, Do Not Collect $200
Submitted Monday, May 13, 2013 - 9:51am [Dine in]

Been meaning to come in and try this place as it opened last month and it was the closest pho place to our new home. We were seated as soon as we came in (in fact, the waitress was taking another customer's order and cut them off mid-order to seat us... great for us but not so great for that other customer, I'm guessing). The place had the typical waterfall pictures up on the walls like most pho places do but it was a lot darker in there than other pho places. Usually, it's very brightly lit but this place seemed to be on the darker side. Perused the menu and found that prices were on the more expensive side than the typical pho place (for $1.75, I would expect my can of pop to be the brand name Coke or Pepsi but we got a Western Family Coke instead). I ordered the usual beef pho and was disappointed. The order came with plenty of green onions and very little cilantro (which is perfect for me) but the soup was definitely off. It didn't have the taste of the beef soup that you get at places like Pho Tan or Mui Ngo Gai. It was a bit on the salty side and tasted like the winter melon soup that you get at Chinese restaurants. The worst part of the whole experience was that later that night, I got a terrible stomach ache and then had diarrhea afterwards. Not fun at all. And I know for sure it was from eating here because the pho was the only thing I had eaten that day. Next time, we'll definitely make the extra effort and drive a little further to a better pho place.

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Kirin Seafood Restaurant7900 Westminster Highway, #200, Richmond
A Night of Unexpected Excellent Service
Submitted Thursday, April 29, 2010 - 10:06am [Dine in]

Food: Came here during Dine Out so our choices were a little limited. My boyfriend and I both went with the hot and sour soup which was a little disappointing. It was plenty sour and that was about it. Definitely wasn't spicy enough. The cold platter made up for the soup though... the smoked salmon was delicious and there was a generous helping of jelly fish on both our plates. I ordered the creamy lobster with e-fu noodles (one of my most favourite Chinese dishses). This was a little disappointing as there wasn't really enough sauce and it was a little bland. My boyfriend ordered the beef cubes with black pepper sauce and that was very well done. You can tell that they heat up the wok to a very high temperature before cooking the food so that it seals in the flavour and the meat's juices. For dessert, I had the chef's special pudding, which was chrysthanthemum flavoured jello and green tea pudding. The green tea pudding was way better than the jello. My boyfriend had the chilled coconut tapioca soup which was pretty good, although it could probably use a little more coconut flavour.

Service: VERY attentive service from our waitress. She explained every thing on the menu and was close by for most of our meal to make sure we were doing ok. When the restaurant got busier at the end of our meal and she was busy with another table, another waiter helped us but he messed up our dessert order. As soon as our waitress saw that, she rushed over and made sure to have everything straightened out for us. Very rare to have such great service from a Chinese restaurant!

Value: We got a pretty good deal for our meal, but it might be because we came during Dine Out as I know that Kirin is typically a fairly pricey restaurant. However, I think it was worth it as we had enjoyed our meal.

Ambiance: I've been to Kirin a few years back and it looks exactly the same as before. However, it's still very beautiful and looks well kept.

Overall, an excellent experience at Kirin. Would love to go back and try their dimsum again.

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Mary's Italian Gelato & Ice Cream12240 2nd Ave, Unit 120, Richmond
A bit of a disapppointment
Submitted Thursday, April 8, 2010 - 10:19am [Dine in]

Went here last weekend and was a little disappointed with this place in general.

Food: Flavours-wise, it boasts that it has 60 different flavours, but it doesn't offer anything special or unique to this place (whereas places like La Casa Gelato or Mario's Gelato offers flavours that only they make).

Service: Service was just terrible! The feeling the guy behind the counter gave off was that he'd rather be anywhere but there. Plus, my boyfriend asked for his ice cream to be in a regular plastic cup but the guy put it in a waffle cup instead (my boyfriend absolutely hates his ice cream in anything but a plastic cup).

Value: Value was not bad as the place was doing a buy one get one free deal, but it did seem a little ridiculous that anything other than having your ice cream in a plastic cup costs extra (other places I've been to does NOT charge extra).

Ambiance: Um, what ambiance? There were a couple of high stools inside the store and a few plastic chairs outside... not much was done in the way of decorating the place.

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