Submitted Saturday, April 26, 2008 - 6:23pm [Dine in]
Delilah's is probably one of my most favourite restaurants in vancouver. No matter how many times I go back there the food is excellent and the service is terrific. The staff there is awesome and make you feel comfortable and welcomed. Definitely the place to go if you want good service and great food. The price is a little pricy but it's worth it for what you get.
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Submitted Saturday, April 26, 2008 - 4:10pm [Dine in]
This was by far the worst dining experience I've ever had in my life. The food was ok but the service was horrible. The worst part of our dining experience was when we asked for a manager at the end of our meal. Apparently there was no manager on site and when our waitress found out we wanted to talk to a manager she came fuming down to our table and started getting mad at the fact that we would even want to complain about the horrible service we just got.
It was a busy Friday night when we got there so we decided to be patient with our server at first but it took 20 minutes for the wine we ordered to get to our table and another 15min for the appetizers to finally arrive. When I asked why the people behind me already had their main course when we were there before them, our waitress explained that a fuse blew up on their printer (which doesn't explain why we were the only ones still waiting for our food and why it took so long for the wine to reach our table). Then she continued to ignore us when we kept trying to get her attention for more sauce for our appetizer. The bartender finally noticed us after we held the sauce container up in the air and got the sauce for us. Another 20 minutes passed before we finally had our meal. I was given the name of the manager and was told to call the next day but each time I called the person on the other end kept saying that there was no manager and that they would take my name and number down and call me back, but they never did.
I wouldn't have mind it so much if the food took long as long as the staff was courteous and that the manager would actually talk to us. I've eaten at alot of restaurants in my life but this is by far the worst treatment I've ever recieved anywhere. Our waitress was rude and had no customer service skills whatsoever. I would never consider going back there again and I just wrote this review to warn people about this restaurant.
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