Submitted Thursday, November 10, 2016 - 4:38pm [Dine in]
Had a family birthday dinner here.
Here's the Good versus Bad synopsis:
Reservations were made, accepted and a table was reserved for us.
They allowed us to use our ET Coupons for the meal. Some restaurants have lots of policy on this.
The "traditional style" bowls came out as ordered. Self-cook.
"Open-kitchen" concept so you see everything made.
Other than the NEW waiter that was serving staff, the other kitchen staff just stood there.
We ordered appetizers, they were cooked, they were placed onto the counter.... then just sat there for 10 minutes (I counted the minutes) getting cold while the waiter was busy with other tables.
The kitchen staff (3 of them) then stood there doing nothing but watch our appetizers (lamb skewers and wontons) get cold.
The rest of the meal was reminding the waiter we needed water, bowls, other cutlery, more food. We were extremely patient and he was very apologetic and gracious, but he was having troubles. He tried his best, it was his first week. He didn't get any help from his co-workers.
He gave us complimentary pop and dessert for our troubles.
We would return but the place needs to step it up if they intend to stay in business.
Besides our table, we only saw 4 more groups for the entire dinner.
Was this review helpful? 13 / 26 users found this review helpful.
X-Site X 2 visits with overall pretty good service/food
Submitted Monday, December 7, 2015 - 1:15pm [Dine in]
We've been out to the Vancouver X-Site restaurant twice on a Friday night.
Both times, the service was quite good. Casual and friendly servers with regular check-up on meals/drinks to top-up. They have food and liquor specials each night and the prices are reasonable. X-Site could be called a Sports Pub with live music and/or local watering hole.
Mexican specialties were quite tasty and good value.
Chorizo nachos were quite big plate and tasty.
On Friday nights, they have an open mic for locals that play/sing. Entertaining and laid back.
Very good location for a nice night out without blowing the budget. Highly recommend for anyone in the Hastings Sunrise neighbourhood.
Was this review helpful? 6 / 15 users found this review helpful.
A friendly server cannot make-up for the mediocre food and service
Submitted Monday, May 11, 2015 - 12:25pm [Dine in]
We dined here after a ball game.
BP's are a franchise, but I must say the steady decline of the BP quality and service over the years makes me ask why I return and then kick myself for returning.
The Server was nice and friendly, but making us wait 5+ minutes to serve our drinks, then take our order, then finally getting up to leave and request our bill was painful. Chicken wings and pan pizza took almost 20 minutes and the restaurant was empty.
Maybe the chef was busy out back having their smoke break? I've seen it before.
The food has been mediocre for years, but the big TV's is a draw to watch the hockey, etc...
REMIND me not to go back to BP for a while. Please.
Was this review helpful? 18 / 57 users found this review helpful.
Submitted Monday, May 11, 2015 - 12:19pm [Dine in]
Took the family for Mother's Day Dim Sum. First time here, apparently it was called Grand Buffet before.
My mind is still blown right now - jaw dropping for Lee Garden. For the following reasons:
1. Clean bathrooms - unheard of in Chinese Restaurants (need I say more?)
2. Spacious seating and walking area (lot of comfortable seating and just made the meal enjoyable).
3. Chinese restaurant with actual Chinese ambiance. Nice modern decore, gone are the menus written on white sheets of paper only in English.
4. Waiting area is situated away from the dining area. You don't have to experience the noisy hordes of people waiting for a table as you dine comfortably.
The dim sum was pricier than most, but I'm willing to pay more and have an enjoyable meal. No rush,
I would definitely go back with friends & family.
Was this review helpful? 19 / 46 users found this review helpful.
Submitted Thursday, July 14, 2011 - 9:45pm [Dine in]
Disappointing is theme of this review.
Disappointed that we paid 18% service charge to sit in plastic chairs/tables from the patio.
Disappointed that we had to remind our server that our appetizers still hadn't arrived yet.
Disappointed that a steak ask for "rare" arrived "well done & dead".
Disappointed that our table spent easily over $700 and still get nickel & dimed.
Finally: Disappointed that we didn't spend our time and money elsewhere.
Was this review helpful? 27 / 39 users found this review helpful.
Don't blame a bad cut of steak on the customer's "rare" order
Submitted Tuesday, December 22, 2009 - 4:21pm [Dine in]
Disappointment is the word to describe Griffins. It was a friends suggestion and at least we used out Entertainment coupons, otherwise I would feel even more ripped off. Dessert buffet is just a gimmick in my opinion.
The special that night was a T-Bone steak. It sounded great and so I ordered mine rare, my friend order med.-rare. My rare steak arrived and it was so tough I was unable to cut it. I sent it back for another, but the waiter returned to say that another T-Bone would be just as tough, because I wanted it rare. What a bunch of BS.
I didn't want to argue and he suggested the Prime Rib. The Prime Rib was OK, but nothing great.
Very disappointed in the waiter/kitchen feeding a line to the customer about a bad cut of beef.
I will not be back.
Was this review helpful? 2 / 5 users found this review helpful.
Submitted Wednesday, August 12, 2009 - 12:25pm [Dine in]
What's with the dusty flowers and greasy floors?
Don't these owners have any pride in their restaurants?
Having customers sitting in the corner next to the take-out containers and plastic flowers is just tacky.
The $6 dishes were good. The calamari was very salty. Place was busy, but again, show some pride.
Was this review helpful? 0 / 3 users found this review helpful.
When you pay $$$ for food, you shouldn't be treated like cattle
Submitted Wednesday, August 12, 2009 - 12:13pm [Dine in]
The reasoning for the Keg at Still Creek to not accept reservations is that it's too popular, too busy. All other Kegs will take reservations, but not Still Creek.
They spent big $ to build a new restaurant, but then go half-ass on the service/system for customers.
Put in a policy, if you're 10 minutes late for your reservation, you lose your spot, because we are so busy. Leave 40% of your restaurant as first come-first serve and then you can accommodate both walk-ins and reservations.
Booths and such are fine, but if you can't move tables around to meet demand, what good is a new restaurant.
We've been there 3 times, service was great, but the staff can only do so much when the infrastructure isn't flexible.
Steaks were OK, but as noted in other reviews, lots of fatty pieces, which takes up 10-20% of the steak.
Was this review helpful? 1 / 4 users found this review helpful.
Submitted Tuesday, May 26, 2009 - 11:07am [Dine in]
We took the family to Pho's for lunch after bowling because it was convenient. We order salad rolls and a couple of large noodle soups.
Salad rolls looked decent enough, but they filled it with too much lettuce. For a 5 year old, this means lettuce explosion.
It lacked any real taste.
Large noodle soup was considered small in other restaurants. $7 for a large with barely any noodles or meat. Very disappointed with the portion size and there was not much taste.
Ice coffee was major disappointment as well. A small glass that barely held any ice and which meant the coffee was too sweet.
I do not recommend going back there no matter how convinient.
Was this review helpful? 2 / 4 users found this review helpful.
Once you find your favourite Chinese restaurant...
Submitted Thursday, May 21, 2009 - 4:26pm [Dine in]
It's always good to find a favourite Chinese restaurant, but the key is to not know how they cook the food. That's the case with a lot of restaurant, otherwise you might be shockingly surprised and not in a good way.
AWK in Vancouver is a diner style restaurant, no ambiance but good food. I actually hosted a 40 person Chinese New Year 2009 dinner and everyone was very impressed with the food and the value. The servers were very nice and attentive. Food came out at a reasonable pace.
However the past couple of dinners at AWK was a bit lacking. The service was still good, but there wasn't much taste to the food. And it was quite bland. It's still good value, but our expectations will be a lot lower next time.
Was this review helpful? 3 / 8 users found this review helpful.
Submitted Thursday, May 21, 2009 - 12:11pm [Dine in]
I've been to this place a few times with my friend. He introduced me to the Black Cod box set. The one time we sat at the bar facing the BBQ, we watched how they cooked the Black Cod. We've always enjoyed it, but were disappointed (we suspect) to see them microwave the Black Cod to ensure it's cooked through. Usually if the Black Cod is BBQ thoroughly, the skin is crispy, but if it's nuked, then the skin is soggy.
It's a great flavoured dish, but because we saw how he cooked it, the "shine" was off.
I recommend not to sit at the bar unless you want to return to work smelling like BBQ. Ventilation around that area was not strong enough.
But the rest of the food is good. It's busy so reservations are recommended.
Was this review helpful? 17 / 23 users found this review helpful.
Submitted Thursday, May 21, 2009 - 12:07pm [Dine in]
We've frequented Bao Chau for a few years now. It's where I get my Vietnamese ice coffee fix. All their noodle soup dishes are good value. Price has gone up a bit, but still good soups. They made good sandwiches also, so very disappointed when they took that off the menu.
There other noodle and rice dishes are great. Our kids love the salad rolls, spring rolls are OK-bit too oily for my liking.
They didn't spend too much on ambiance and the place could be cleaner, but I've experienced worse. Not sure why they have the TV with the fireplace looking set-up. Just a couple of small changes would make the place look better. Food and service is good, even when it's really busy.
We also order take out once in a while and it's always been good.
Was this review helpful? 1 / 3 users found this review helpful.