Earls Tin Palace is one of the best restaurants in the entire chain - I GO THERE ALL THE TIME! The service is absolutely impeccable - on par with 5 star dining but more friendly and fun rather than formal and proper. The servers will recommend wines, meals, appetizers if you ask. If you're unsure if you'll like a dish they'll often bring you a bit of the sauce it's in to taste (they do wine and beer tasters too!) all for no charge. If you don't like the sides that accompany your meal you can change them to any side on the entire menu for free! That includes, fries, salads, potatoes, rice, pasta, vegetables - you name it and they have it. Plus for picky eaters they will do any and all substitutions and alterations you ask for and they make you feel like it is no trouble at all.
Some people commented on the kid thing: I've come many times with friends who have kids and they have never been nothing but nice about it. They chat with the children and once they let my sister's little boy go into the kitchen and put the toppings on his own pizza! HOWEVER, it isn't Red Robin's - it's ridiculous to expect Earls to have highchairs, kids' menus and colouring for your children.
The atmosphere there is chameleon-like and you just have to know when to come. When a play-off game is on the lounge is packed with sports fans and yes it gets a bit noisy. Either come before/after the game or join in the fun! Same goes for Monday band nights in the summer. Friday and Saturday nights are BUSY! It's a slightly younger, hipper crowd so the music is a bit louder and the restaurant has a more upbeat, lively vibe. The rest of the time it has a very nice atmosphere with lots of people chatting and enjoying their food - and a more than reasonable noise level for a rather large restaurant.
The food is very good and VERY consistent and the menu is HUGE with tons options for any and all tastes.
GO THERE NOW (Just do it when the atmosphere and crowd are suited to your prefernce!)