I have been to this restaurant on numerous occasions and with its unbelievably reasonable all-you-can-eat lunch special, i have tried (very hard) to like it!
They have just recently moved themselves across the way, and forgot to leave their poor service and mediocre food behind.
In the handful of times I've been to this restaurant, I've never had good service. The last time I was there (for lunch - not for the all-you-can-eat special), our tea and water arrived later than our food, while the table in front of us who'd just arrived, received their tea immediately and with smiles.
Also, I ordered the house salad and received a soup bowl filled with dressing, which I used perhaps a tablespoon of. The food was practically thrown at us, and the waiter made no attempt to connect.
On a different occasion, I went for the all-you-can-eat special with my mother. This was at their earlier location (across the parking lot).
When the gyoza came to our table, the piece of paper with the table number on it was stuck directly onto the gyoza. The waitress stood there, trying to pick the paper off of the gyoza for far too long, as my mother watched in horror. After an entire minute (literally) of watching our waitress attempt and re-attempt to peel a piece of paper off of what was supposed to be my mother's lunch, the dish was pushed in front of my mother (sans paper), and the waitress trotted away like it was nothing.
I really want to like this restaurant, but the food and service makes it very difficult for me to do so.
The good: Their renovations went well making for a pretty and spaceous restaurant, also their Kappa Maki and California rolls are quite decent.
The bad: Their service (or lack thereof), and zombie-like waiters.
The ugly: Do not try the jell-o (and if you do, use a fork instead of a spoon, at least until you get through the first layer of filmy goop)