Sophie's was recommended by friends of friends, and always seemed busy on weekends, so I was glad to get the chance to try it when I had a free weekday morning.
The disappointing experience started with the service, and was followed by poor quality and overpriced food.
The waitress started out by pestering us it seemed every minute to see if we were ready to order. I appreciate a waitress checking in, but give the customer some time to decide! Hint to waitresses - the customers are ready when they stop looking at their menus and put them to the side.
I ordered the Eggs Benny substituting fries in for home fries, and ordered a milkshake, as I told the waitress, to share with my significant other.
The Benny was not one of the better that I've had, not much hollandaise and not very tasty (I can make much better myself, and I'm not the best cook).
The fries were luke warm and soggy, and I decided to return them for something warm and fresh. At this point I guess the waitress decided it wasn't necessary to check in how our food was – I was finished all my other food by the time I could flag her down, a good ten minutes. They were fast, however, in getting me some fresh fries (although the portion was small).
The milkshake came with 2 separate glasses even though we never asked the waitress for that, and I thought to myself ‘Nice touch, good service’. Unfortunately when I got the bill they charged $0.30 for that. On top of that, I was charged close to $2 for a side of mayo I got for my fries (again, never told I would be charged for a condiment). Even McDonald’s doesn’t charge for that. Come on Sophie’s, don’t be chintzy. My Benny was also almost $11 - definitely overpriced.
Suffice it to say, I will never be going back there. The only thing I could give Sophie’s is the ambience; it’s interesting and unique (although not that special). Did it make up for the lack of quality food and service though? Hardly.