Submitted Wednesday, March 6, 2013 - 11:05am [Dine in]
I have never written a review but after our experience last weekend I felt I had to say something. My husband and I frequently head to White Rock beach to spend an hour or so on a nice sunny patio but this weekend that was completely ruined but the rude staff at this restaurant!! It was very busy at all the restaurants when we finally spotted an empty table at Charlie Don't Surf. We we sat down there were 2 waiters serving our area and they just kept walking by without even looking at us. After about 10 minutes of this we were considering leaving when all of a sudden menus were thrown (seriously) onto our table. Another couple of minutes the waiter comes over with glasses of water and takes our drink order. Another 10 minutes and he rudely brings our drinks. In this time, another table became open. Another couple entered the patio and starts to head to that table. The waitress stops them and tells them that they have to head to the other door at the far end of the resturant because there is a 1/2 hour wait for a seat. What the ????? Why didn't they just tell us that instead of treating us so rudely. We would have had no problem other than the fact that it would have been nice to put up a sign at that "entrance" saying to go to the other one. We would have left right then if we hadn't already ordered. We ordered an appetizer which took about 45 minutes to arrive and was cold. By then we figured out we were being "punished". In the time we were there about 5 other groups entered to sit at an empty table but the staff was "kind" enought to let them know that they have to head to the lineup. Never again!!! What a way to ruin a beautiful day!! Hope our waiter enjoyed his 25 cent tip.
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