Submitted Sunday, December 2, 2012 - 8:51am [Dine in]
I used to take my family here about once a month for a burger and cool treats. Never had a real issue with the food it was always hot and decent.
The issues, sometimes I would wait in line for 20 minutes or more before ordering then another 15-20 minutes for my food. This was never during peak times. No drive through service, they would get more business and would help with the insane lineups. Not to many people eat in, and I understand why. Most tables are dirty and we usually have to clean our own before we sit. There are usually "street people" loitering in the washrooms or outside the 2 entrances. I have had several encounters with pushy pan handlers blocking and smoking at the exits. Several times there would be large groups of people smoking pot at the front entrance hardly moving for people trying to enter the restaurant. I have not been there in over a year and wont go back until they fix these problems.
Was this review helpful? 11 / 27 users found this review helpful.
Submitted Thursday, April 15, 2010 - 3:44pm [Dine in]
for her 30'th birthday, her mom told her it was a good place for pasta. we got there early evening there was only a few people there. The music was so loud we had to yell to talk. About 10 minutes after we were seated another family came in and were seated and promptly had a drink order taken. Before we had our drink order taken that family was already being served soup and salad, not happy about that we were very thirsty. Bread,soup and salad took forever to get to us. I had the wedding soup nothing special about it at all. The plates and bowls were still on our table when our food was brought to us and were left there. It was so cluttered I cleared the table myself and put everything on the next table over. Then we realized the kids had no cutlery.....waiting....waiting...I could go on for another half hour but i wont. The service we experienced there was terrible and the food tasted like it was fresh from the freezer. Now we know why there was only a few people there on a friday evening.
Was this review helpful? 5 / 6 users found this review helpful.