This is the first time and the only time I'll be dining at this supposed restaurant. If you're thinking of going there...I suggest even Spaghettti Factory over this restaurant! Bad food combined with bad service.

Service was horrid. Even though we may not be a regular customer...we still deserve the basics of restaurant service...as it is a restaurant after all and we are expected to pay a tip. If it was a fast-food place or a cafeteria, I wouldn't be so picky on the lack of service! We waited at least 20 minutes just to put in our order...and another 30 minutes for the food to arrive. Nobody came around to refill our water or ask if the dishes were to our liking. We even had to wait a long time for our bill. Had we not flagged down a waitress...after 20 minutes after finishing our meal...we'll probably be there til the next century. To top off the poor service, they cannot even seem to put the left overs correctly in the container...as they gave it to us upside down!!! What the heck!

Food was horrible. They messed up my sister's order: I guess meat sauce with gnoche was too complicated for this pasta restaurant. It turned out to be gnoche in tomato sauce minus the meat. My dish, which was pesto linguini, probably had at least 200% of the recommended daily intake of sodium. I was just so thirsty after meal...and darn...it wasn't easy getting water at this restaurant!

I just shake my head at this restaurant...there seems to be lots of staff working at this establishment, yet the place is disorganized, inefficient and just plain dysfunctional. The worse part is how the staff seems to focus their service on the regulars (e.g. free wine shots on the house,) and treat new potential regular customers like crap. I guess if they're happy with their regulars and not interested in new customers, then so be it. We're definitely never coming here again and recommending our friends and family to avoid this place.