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seascottNew WestminsterSince February 27, 20096 Reviews
Average Rating
2.5 (2.4)
  • Food2.5 (2.3)
  • Service2 (2.2)
  • Value2 (2.2)
  • Ambiance3 (3)

Reviews

Displaying 1 - 6 of 6 Reviews Found
Rivers Reach Pub320 6th St., New Westminster
A Little Management Please
Submitted Thursday, September 3, 2009 - 1:33pm [Dine in]

There's something wrong in the kitchen and something wrong in the office. What I learned: Be sure to explain that you want your food in less than an hour when you order so that you can get ahead of everyone else.

I have been to this pub many times for a beer after work. They have a decent selection of taps and the decor is comfortable pub style. There is even an enclosed outdoor patio. The indoor seating has several configurations of seating perfect for a quick drink for two or a meal for a group.
Something that I have always noticed is that in addition to the daily drink specials there are great specials on food. 3-6 pm all appies are half price daily. This being Saturday there was the additional bonus of it being half price pizza day. We settled in with a couple of pints, ordered the veggie tray and placed our pizza order. I remember saying that we should come here more often on the weekend as our local pub is pretty lame. The indoor section of the pub had a few patrons as did the outdoor but nowhere near what I had seen on a typical weekday night. I noted the time because it was a few minutes before 3pm and I was willing to wait if it meant that my appie was going to be half price. The waitress assured me that there would be no problem and sent our order along to the kitchen. Out came our veggie tray, nothing special but no problems. We finished that off and ordered a couple more pints and waited, and waited, and waited. After about 40 min we asked our waitress about our order. She apologized and checked with the kitchen who explained through her that our food would be "just a minute". 5 minutes later she did the same. Twice more she told us that our food would be right out before it finally arrived just over an hour after we had ordered it. The pizza was nothing special. Although it appeared thrown together, the crust was ok and so were the toppings but nothing even approaching what you would get from the cheapest delivery place. To be perfectly honest though if it had come in 20 minutes I would have been fine with it considering the price of $10 for a medium veggie pizza. People who are paying $20 for the same every other day of the week are being robbed. We explained that we were unhappy and asked to speak to the manager expecting at least an apology and some sort of explaination that the order had been forgotten or our first pizza burnt. Instead we got a very defensive manager who blamed our expectations and his server. He started off right away with " I suppose that you are unhappy that you had to wait 40 minutes for your pizza" We explained that it had been over an hour and that the kitchen continually told our waitress that the food would be right up. Rather than apologizing he instead explained that each pizza is made by hand and that they don't have a conveyor belt oven like pizza places do. He told us that 40 minutes to an hour is how long it takes to make a pizza and that our server should have explained that to us. When we asked why the kitchen kept telling us that our food would be right out he explained that the server should know better and that he had to train her better. He also told us that if we want our food in a hurry that we should tell our server and she will put our food order ahead of everyone elses. Perhaps that was the problem, we were the only poor shmucks who didn't say our food was a priority. We told him that unfortunately we would not be back and that perhaps if he offers a special that he should be better equipped to deal with the demand for it. Not that anyone else in the place was eating pizza. He made no effort to apologize, did nothing to try to retain us as customers and threw his waitress under the bus. Regarding the "poor" service raing I should explain that was for the manager and not the waitress who did a very good job of serving us.

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Foundation, The2301 Main Street, Vancouver
Fun Good Food
Submitted Sunday, May 10, 2009 - 6:36pm [Dine in]

Having read these reviews I went into The Foundation with healthy skepticism. I am not a 20 something "hipster" that knows the special lingo required to get proper service or the secret handshake necessary not to have someone cough in my food. What I found was a place that while very basic in it's furnishings had excellent inventive food offerings. The menu is a lot of fun and has something for everyone so long as you don't want meat. The staff were very helpful and the veggie blt was so good that I've been back for it several times. Hopefully if I keep coming back for a sandwich and a pint they will get the cash together to make the inside less like the basement from that 70's show.

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Boston Pizza805 Boyd Street, Unit P100, New Westminster
Boston Pizza = Bad pizza
Submitted Sunday, May 10, 2009 - 6:20pm [Dine in]

I went into Boston Pizza with high hopes. It looks great from the outside and the inside of the restaurtant was well decorated and fun. I should know to go with my instincts however and run from any restaurant that is empty at 7pm on a saturday night. The wait staff are plentiful but they are very inexperienced and inattentive. You can see that there is some kind of franchise hive mind at work here. You have a hostess that seats you, someone to take your drink order, someone to take your food order etc. Quality checks are done and someone will come by to see if you need anything regularly. It is a soulless experience though and you get the feeling that everyone is reading their duties from a list. The food is not good, EVERYTHING is bland, pasta is overcooked, sauce is not good. Pizza is not good, pretty bad for a place named Boston Pizza. I've been to Boston and had pizza and it is not like this mass produced crap. The staff are very polite when you tell them that the food is terrible. They will not make you pay or feel bad but you will have wasted your time. That's the best way to sum up Boston Pizza queensborough. A total waste of time.

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Frankie G's Boilerhouse Pub305 Ewen Avenue, New Westminster
Could be so much better.
Submitted Sunday, May 10, 2009 - 6:00pm [Dine in]

Having lived in the area for many years I have eaten here more times than I can count. The pub itself is well laid out with a couple of fireplaces, a large bar, outdoor patio and enough riverfront decor to make it interesting as well as comfortable. There are two large screens and a handful of smaller flat screen tv's to make viewing easy from any seat in the house. This makes it the perfect place to watch the game with a cold beer and a basket of wings. You can be sure that the house is packed whenever there's a big game on. Unfortunately that is where the fun ends, the menu has been recently updated but the only real change seems to be an increase in prices. The menu has decent variety but the food preparation is not anything special. I would describe most of the food as just average. The pizza is not good, anything requiring more preparation than deep frying is slapped together. You get the feeling that the cook really doesn't enjoy their job. There is no attention to detail, wilted vegetables on your burger or in the salad are not uncommon. Any special requests are met with attitude and often ignored. I often get the impression that I am bothering these people by stopping in to spend some money. That leads to the servers, there is a revolving door of wait staff and for the most part they are trained well enough to bring what you order but they don't seem to be enjoying themselves either. I have never had the experience here of having someone take my order that was pleasant to talk to, or had them bring me what I ordered without me wishing that I'd gone to the greek restaurant down the street or made it myself at home. Why do I come here? It feels like a pub, there's a tv, they have beer and I can walk home. If you are looking for more than that try across the river at the Paddlewheeler or River's reach. They both have a fun atmosphere, drink and dinner specials and fun stuff during the game too. That's really what I want Frankie G's to be, a fun place to spend an evening with friends. Unfortunately it is not headed in that direction. Should you make the mistake of staying past 11 you will also get the Frankie G's version of the bum's rush where they crank up bad pop music until you give up conversation and go home.

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Thea's Taverna211 Ewen Avenue, New Westminster
Fantastic food-in a greek warehouse?
Submitted Friday, February 27, 2009 - 2:09pm [Dine in]

Thea's has excellent food and very good service at a very reasonable price. Together the value is better than any other local greek restaurant. The problem is with the decor. This is a warehouse and there is no attempt to hide that fact. They have tried to work with the space by putting a massive bar in the center of the room and spome other interesting design elements but these just serve to exaggerate the enormity of the space. The exposed steel joists and warehouse tube heaters do nothing for the ambience. Even with a full house the restaurant cannot achieve the intimacy is characteristic of a typical greek restaurant. If only they could divide up the room a little and bring the ceiling down 15 feet or so I think that they would go a long way toward attracting some of the people that frequent the nearby mall or live in the area. The food is fantastic, dips are clearly made on site and the flavours complex. The wine list is adequate and the servers are very good at their jobs. Everything is very good and fresh and keeps me coming back for a quick meal but I must admit that when I'm taking a group of people out we head across the river to a greek restaurant that has better decor or is overlooking the river despite the inferior food.

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Wok Box805 Boyd Street, Unit T115, New Westminster
Surprisingly Poor Food
Submitted Friday, February 27, 2009 - 1:54pm [Dine in]

First off let me say that I awaited the opening of Wok Box with great anticipation. The claim of fresh asian cuisine piqued my interest as visions of sizzling woks danced in my head. As was detailed in the previous review this is franchise madness at it's worst. Clearly someone has worked out a formula for what an "asian" restaurant should look like, what various "asian" food should look like, and packaged it up to sell as a franchise. The interior of the restaurant while certainly finished professionally is unbelievably kitchy. Its reminiscent of a 1970's bond film. The staff look like extras in a B-film as well, suburban white teenagers in mock asian chef garb. The Woks are kind of impressive looking but again more a prop than cooking tool. Although it was 5 pm on a friday night, there was no one in the restaurant. Rather than sit by myself I chose to order food to go. The server asked me if I had eaten there before and when I told him that I had not he helpfully suggested "well maybe you'll like it". When I got my food home I was puzzled to find that my food very much had the appearance of leftovers cooked with fresh food, some of the vegetables and shrimp were plump while others were wizened and chewy. The noodles were likewise inconsistant. The entire dish was completely overpowered with very sweet salty sauce. I at a little and tossed the rest. I do not think that I would have been satisfied following up with the inexperienced staff so I let it go. Had the food been outstanding it still would have been pricy.

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