Even having never been at a teppanyaki before, I find that I can be fair and impartial with this review as someone who's had a lot of experience with Japanese food, but have never had it in this unique setting. How it works is this: there are about 7 tables in the restaurant, with a grill in the middle of each table. If you have 5+ people, you get a table to yourselves and a chef to yourselves. There's a menu in which you order the set dish you'd like and the chef will cook it for you when it's your table's turn. So you do get to see your food in the raw form cooked before your very eyes. Really, once you get set up, you don't need much service (and the waiters are easy enough to flag down), so I'm going to leave out service in this review.
What's really unique is that you get live entertainment-think Harlem Globetrotters except with chefs. Your chef can pull certain tricks at the table every once in a while. I had a really fun chef who cracked jokes and kept up a good stream of chatter, surprising all with his antics. This is hands-down the best bit about the restaurant.
Which means, the food isn't the best bit. But it's not a bad bit. Anything that's fresh off the grill tastes very good-vegetables, meat, seafood. You have your choice of 2 dipping sauces with your meal to enhance the grilled flavour. No surprises in the grilling department. Along with each entree (set), you also receive a soup, rice, and a salad, 2 of which is subpar. The soup is a variation on miso and is flavourful, appropriate for Japanese fare, but the salad is inadequate. The vegetables are fresh enough, but the sauce leaves lots to be desired. I had my rice fried, which was an extra $6 that wasn't worth the money. The rice itself was too soft and it has none of the flavour that Asian fried rice usually have because no salt, chicken stock or meat went into it. Good for people who have high cholesterol, I suppose, but not good for those who actually expects something similar to fried rice.
For the food and price, I really wouldn't come again. It was great entertainment and is more of a place you'd take your boss to or would go once just to see. It's quite clear that asides from grilling, the chefs don't have trouble with cooking traditional food. If you have an entertainment coupon, give it a try, otherwise, there are much better places to have grilled, Asian food. In fact, I'd suggest a Chinese restaurant instead.