We had no trouble getting a table even without reservations. This was at 6:15 on a weeknight. The restaurant is big and airy, but it was downhill from here.
10 minutes after having a seat, still nobody came by to check up on us. I finally had to wave down a waitress, who didn't speak English. She called another waitress who took our order.
My husband quickly got his order, but after 30 minutes of waiting I still didn't have mine. And all this time, NOBODY came by to check up on us or at least apologize for the delay. Meanwhile the waitress who took our order checked up on the table behind us at least 4 times! I again had to wave down a waiter who checked the kitchen and said it would be another 5-10 minutes. I asked if they forgot my order and he denied it.
So an hour after arriving, I finally get my food, but at this point I was so seething mad that I just wanted to get the hell out of there. By the way the food wasn't even good. It was supposed to be grilled but it was so oily I wonder if it was fried.
Anyway, I don't get the concept of a restaurant that gives you RAW food that you are paying to cook yourself. What does the chef do? I guess that's why they didn't know what to do with my order - "Huh? What do you mean *I* have to cook this? That's the customer's job!". And by the way, the place was full of Koreans (I guess that's a good sign) and we were the only non-Koreans there. I wonder if that's why we were ignored?