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RuthnumWhite Rock , B.C.Since September 6, 20171 Review
Average Rating
2 (2)
  • Food3 (3)
  • Service1 (1)
  • Value3 (3)
  • Ambiance1 (1)

Reviews

Displaying 1 - 1 of 1 Reviews Found
Pelagos Greek Restaurant2728 O'Hara Lane, Surrey
poor experience at Pelagos at crescent Beach
Submitted Tuesday, September 5, 2017 - 6:27pm [Dine in]

As a patron of this restaurant on monday September 4, 2017 My family and I a party of 10 had a horrible experience. We booked the restaurant and when we arrived were told to sit anywhere we wanted. It was a very hot night and the ventilation was very poor and stuffy and there was no Blinds on the window to block some of the effect of the sun. We ordered 2 bottles of wine and this came promptly and the server brought us a glass of water each. Ordered appetizers which also came within a reasonable time. Meanwhile the one taking reservations (A 13 year old kid kept adding a lot of Drop in customers which is their prerogative but when we started asking for service were told that Two servers did not turn up for work. Looking at how this establishment is run I am not surprised and our main course arrived. In the meantime we had requested for Water on FOUR occasions before it materialised and my wife felt sorry FOR THE SERVER AND SHE POURED THE WATER FOR THOSE WHO NEEDED IT.

It was such a horrible experience and likely even though we live locally, will not support this establishment. I should note that we ate at the GREEK in Vancouver and was a Great experience and comparing the food was also better. The Restaurant management was putting the patrons at risk of Health Issues because of the poor Environment and poor ventilation. I will also contact the City of Surrey and the Fraser Health board about my concerns. Is it legal to employ a 13 year old kid, which is the age the Owner told my wife when she phoned the Restaurant and voiced our concerns.

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