During my last visit to the North Vancouver location of Nando's (the original in the Lower Mainland, for those who care), I couldn't help but be disappointed. I planned on eating in, but with the server clearly wanting to close up early and shut the joint down, he talked me into take-out ("to go, right?"... "uh, yeah, sure.")
Secondly, I asked specifically for extra Nando's sauce with my half-chicken and salad take-out order. Alas, there was no extra sauce to be had. Three of those tiny little sauce packets? Give me a break! The sauce is what makes the Nando's experience. Why do the servers there insist on being so cheap with the stuff.
Third, the server was counting cash while my food, ready-to-go, was getting cold in the kitchen. I call BS on that. Rule #1 with any restaurant is that as soon as the food comes up, it goes... to ensure that the customer enjoys a hot meal.
Finally, why did this location remove the pop fountains in favor of cans of soda? That was one of the lures of this restaurant a few years back... Sadly, that's no longer the case.
Nando's North Vancouver has evolved from North Shore star to Lonsdale dud.