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RunningTopVancouverI come to eatSince October 9, 200810 Reviews
Average Rating
2 (1.9)
  • Food2 (2)
  • Service1.5 (1.6)
  • Value2 (1.9)
  • Ambiance2 (2.1)

Reviews

Displaying 1 - 10 of 10 Reviews Found
Closed
Samba Brazilian Steak House1122 Alberni Street, Vancouver
First time last time
Submitted Sunday, September 11, 2011 - 3:22pm [Dine in]

First time we came here for a birthday celebration. Party of 12 people as I first saw the advert on TV and thought it might be an interesting experinece to try it one night. Yes it was on a Saturday night and kind of 'busy'. Almost full house (95%) but that should not mean mediocre service. We had a tall somewhat 'inexperienced and unprofessional' waiter to take care of us. We had to ask for ice water (it was a hot day outside) because it wasn't offer unless you asked and you had to tell him how many glasses you wanted. Guess with all these extra cutleries on the table there were not much room on the table for extra 12 more water glasses.

Self serve buffet: Nothing to rave about! Boring salad, cold mussels were overcooked, shrimps were shrimp size, not PRAWN and they were pre-cooked and frozen stuff. Hot food was not re-filled promptly. Often the fish (with cheese sauce) was burned and dry out. Meat balls were tasteless. No dinner rolls but bits and pieces of 'bread' which was kind of tasty when you were hungry.

Now hear this: Servers came in and out of the kitchen with varieties of meat on a skewer. He or she sliced the meat 3/4 way down then you used your forceps to hold the meat until it was fully sliced off. Portion they cut for you was minute. Don't expect anything bigger than the size of a loonie. They only sliced you ONE piece and if you asked for one more the server glared at you as if you were GREEDY. The meat-servers had no concept of where to go once they left the kitchen. That piece of coaster/card with RED and GREEN printing on each side was supposed to mean something. More meat you left it on RED side up. Green means am OK and no need to come over. Again no servers seemed to follow that 'hint'. So chaotic as the meat servers walked around like chickens without heads, we had to ask the waiter to direct the meat servers to come to us.

Meat: Surprisingly they offered kangaroo, buffalo meat, and other 'weird' game meats! I did not enjoy any as I found them too 'gamey' taste. Overall meats were over-cooked and don't expect top grade either as even the New York and Sirloin were chewy!

Last but not least and this is something that actually annoys me most. Because of that many people they automatically added 15% on top of the bill. Guess the waiter knew this so whether he gave decent service or not he was getting it anyway. And that's not right. Consumers are supposed to receive good service and why should I get charged extra if the service or food quality was not up to par? If he cannot handle 12 people at one table then get two waiting employees to do the job right.

Final verdict: Once was enough and don't think I ever want to come back.

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Hon's Wun Tun House1339 Robson Street, Vancouver
Simple Chinese Dish Yet DISAPPOINTING!
Submitted Tuesday, September 6, 2011 - 1:23pm [Dine in]

I don't live in the downtown core but do return to this location once every few months. We are in restaurant business since the 70s and in fact know the Hon's owners pretty well. Whether you know or not Hon's Wun Ton House was in financial turmoil in recent years. This one on Robson has new owner(s). I returned to Hon's one Tuesday afternoon for a quick snack and here's my candid opinion of the somewhat disappointing experience.

Decor and Ambience: Nothing has changed or improved since the big Olympic bloom. Place was relatively empty (80% vacant) and unwelcoming.

Waiting Staff: Don't expect professionalism here. They might work there for months or even years but they don't use their heads. Some young Asian waitress just seated me at a small table right next to a supporting post. Granted I came alone but she could have placed me in another table with a bit of room. After it wasn't dinner time on a busy weekend and the restaurant was not going to fill up within an hour or so. I did not bother to ask to move because I thought might be she just wanted to keep the clients within her 'sections'. With one side of the table lean right against the post my elbow kept banning on it the whole time.

Food I ordered: Very simple and popular Chinese dish. Sauteed Beef on Rice Noodle (Ho Fun) in Black Bean Sauce. Portion wise was acceptable but it was not properly prepared or cooked. Way too salty and too much dark soya sauce, not enough garlic and not a hint of oyster sauce, the black beans were not minced into small bits and pieces. Actually it looked kind of gross resembled small little bugs! There was close to half a cup of sauce left over (see attached picture) in the plate which indicates the cook has no concept of proportions. If a cook/chef is well trained there should not be any left over 'juice' when the food is consumed. Bad judgement of ingredients used. This is the kind of staff in the kitchen that is wasting not saving the owner money.

Wi-Fi: Surprisingly on Robson Street this location does not offer free Wi-Fi even though the WIRELESS router can be seen hanging on the wall right behind the cashier. When I asked for password the waitress said there's NO INTERNET and she doesn't know any password! What a lie or at least she could have said it was for office use only et cetera.

This place stinks your hair and clothing. I left right away once I finished eating without leaving a tip.

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Penny Restaurant2060 East Hastings Street, Vancouver
After 20 years I still come to eat here but only...
Submitted Wednesday, July 20, 2011 - 12:56pm [Dine in]

On and off Penny Restaurant has evolved over the decades. Change of management twice since 1986 (EXPO era). Now it is owned by a middle aged lady whom works at odd hours and happens to be a runner (Sun Run and Half Marathons). The location is same since day one but the extra parkings next door (tire shop) after 6PM no longer available. The restaurant has a new paint job about four years ago, still tacky Chinese New Year and Christmas decorations have not been removed. Bathroom door for mens is wide open for ventilation but at times floor can be wet and dirty. Large cluster of ice cubes and moth balls just don't mix well in urinals.

Not sure if you are looking for authentic Chinese food or Canadianised dishes. If you can read Chinese characters then order something most Chinese would like. Pan Fried Rice Noodle with Beef, Bitter Melon, or something like that. The House Specials are acceptable. Reasonable priced at $5.49 and up and it comes with small bowl of Chinese soup. The Won Ton and Sui Gaus (dumlings) are kind of OK but the soup stock is not real Won Ton Soup that I used to. The real one requires lots of prawn or shrimp shells, burned dried fish (sole) and dried shrimp eggs (expensive) and concoctioned for hours. So far I have not found one Won Ton soup shop that prepares the soup the way it should be back in the 60s.

The mini combo of congee + choice of fish balls, fried tofu, spring rolls etc for $5.95 is acceptable. However do ask them to cook the congee a bit longer if you order the liver, kidneys etc. They tend to under-cooked and it is often bloody in the bowl when served. This is unfortunately the traditional way to prepare congee but only if and when the ingredients are fresh and not frozen stuff.

Package dinner menus (10 courses etc) are reasonable. However, banquet style package dinners is not their specialty. They do ask you to request substitutions if needed. Don't laugh at their English spellings, so many mistakes and hilarious!

They don't use the fresh Rice Noodle (Haul Fun) from Hon's any more. They use the dried stuff which has to be soaked in water to soften it and has a different texture and pale grey in colour. I don't like it any more. Hence I stick with rice, noodle dishes. Crispy noodle is better than the soft one. Just a matter of taste personally.

I come here simply because they close late and I am a night owl. Think they close at 2AM on weekdays and 3PM on weekends. However if business is slow I know they close a bit early!

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Keg Steakhouse & Bar, The1011 Mainland Street, Vancouver
Quick Fix before the Olympic
Submitted Sunday, February 27, 2011 - 11:18am [Dine in]

They opened this joint in time for the Olympic 2010 and it was a quick fix. Food was acceptable a year ago due to fast turn over and we were there not to linger but eat and go attend other activities in Yaletown. Now a year has gone by and it is the same old same old story. Waitresses are unattentive and they chit chat among themselves a lot. Prime rib portion has shrunken and again no point to order the 'Keg Size' as it just not worth the extra money. Overall the prime rib is luke warm (sitting on counter for too long), sirloin steak seems to be ok for what it is worth. This place is big and I have never seen it full house on the weekends after the Olympic. Parking seems to be a problem as Nelson is one way going South and tricky to turn West onto Hamilton etc. We parked a block away and walked and oddly enough kitchen staff (white uniforms and caps) were smoking in the corridor with the side door cracked open. Totally unprofessional and I really hope they wash their hands. I tip base on first value of food, then service but don't really know what is the problem with management they seem to hire 'dump blondes' at this location and the one in Granville Island. No need to flirt with us, give us good hot food and service and you will get good tips! Don't think we are coming back for a long time.

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East Fusion Food88 West Pender Street, #1021, Vancouver
Won Ton Special etc
Submitted Monday, November 9, 2009 - 12:25pm [Dine in]

Actually their signature Won Ton Special has gone up in price. While a bowl of Won Ton Noodle Soup less than $3.50 is considered cheap these days there are still rooms for improvement. Soup is a bit bland and not hot enough. They tend to overcook the noodle so when it comes to your table it is on the soft side. It is not quite 'al dente' the way I like it. Like many other noodle stops the Won Tons are all pre-cooked, they just toss them on top of the noodle and pour soup over. I have yet to try out their Seafood Hot Pot for Two ($29.99) but it seems the ingredients are decent if you don't mind squids, oysters, clams, scallops etc. As for service (waitress) it is something else. They are not 'professional' & most just stand around & gossip among themselves. I am an authenic Chinese from Hong Kong and in all honesty I would only come to this place for a QUICK bowl of Won Ton Noodle before I go see the movie in the Mall. It looks clean enough but once in awhile you see dirty street people coming in and out and you wonder what else they are carrying into the Mall?...

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Ho Yuen Kee6236 Fraser, Vancouver
Things seem better on a weeknight not weekend!
Submitted Monday, November 9, 2009 - 11:49am [Dine in]

3 of us came on a Thursday night with reservation at 6:45PM. Place was relatively quiet & we could wherever we wanted. We ordered the signature Steamed Lobsters on Sticky Rice, Snow Pea Tips in plain soup, Oysters Hot Pot & 3 bowls of steamed rice. We couldn't understand how a small lobster would be 2.25 lbs & one dish cost more than 80$ alone! The green was over blenched & leaves all looked yellowish instead due to overcooked. The oysters were tasty and hot (and it should be anyway) but overall the dinner was extremely unrealistically over-pricey. Service was acceptable because it was NOT busy & many empty tables. Suggest you ask for the price of the lobster per pound in advance otherwise this is one main dish that they really make the most profit! They got two Awards hence they now don't seem to care about the cleanliness of the interior. Old newspapers/magazines pile up at one corner and they management doesn't seem to care. 2 stars out of 5 and in all honesty won't be back because it is just not worth the money!

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Sun Sui Wah Seafood Restaurant4920 No. 3 Road, #102, Richmond
Chinese Restaurant Chinese Ambience et cetera
Submitted Thursday, November 6, 2008 - 12:56pm [Dine in]

My family lives in Richmond and sadly they go there ALL the time for dinner and dim sum at least twice a week, hence we are kind of known to the management plus me Mom gives good tips (20%+) which frankly is stupid to say the least. Restaurant industry is supposed to provide good quality food AND service and what upsets me most is now here in Vancouver some establishments have already started to add 15% gratuity to the bill whether you feel they deserve it or not. First of all parking is a nightmare if you want to dine here. 99% of the time I have to park in Lansdowne Mall across the street and it is a pain to say the least. Upon entering the restaurant is a congested waiting area with two benches. Most of the time people just stand there and talk loud which resembles the scenario in a typical Hong Kong restaurant. Washrooms (men’s) are ‘relatively’ clean but you still see the occasional paper towels on the counters or on the floor which reminds me of Taiwan restaurants. While they post a note and ask you to report to the Management if you feel the washrooms need cleaning but frankly this is not consumers’ job and the dirtiness is indeed caused by sloppy clients. Food: Depending on what is fresh on that particular day. If you are smart you pick one of the ‘managers’ and ask what kind of fresh veggies to be recommended. As far as live fish, Alaska King Crabs, shrimps etc are concerned frankly I find their price per pounds is way out of line. Let’s face it you don’t really get a pound for a pound worth of live stock and I feel this is where they cut corner and make their profit. Besides God knows if they really cook what they show you in front of your table? Hence IF I have to get a fish (for Chinese festival purpose) I would only ask them to steam the fish with green onions and ginger. This way they really cannot use a dead fish or one that is not fresh and cook with heavy sauce like black beans or assorted pickles in Sweet and Sour Sauce etc. Over the years I know what to expect once I sit down and look around to see if the restaurant is easy. Don’t expect food to be served piping hot and in a timely manner if there is a banquet at one corner or if the place is packed. This applies to everyone including the regulars like us! What irks me is when and if you complain they always find an excuse (too busy tonight, we have banquets, not enough cooking staff etc) but don’t expect they would offer to take it off the bill or a 50% discount of that dish. They are always right and you the customers are always wrong. As for desserts the two popular ones are sweet red beans soup and baked tapioca pudding which the latter needs to be pre-ordered. Depending on how much you spend in your dinner they wouldn’t offer the pudding for free, especially the Mango Pudding in summer time. I won’t expect this place would offer anything extra for free if they don’t have to. Ever since they won those Awards I find the service is not up to par. Like an earlier comments all they want is fast turnovers and this is no good as this is supposed to be one of the higher end Chinese restaurants in Richmond and consumers should be able to sit down and enjoy fine dining at a leisure pace. I am going to try the one on Main Street in Vancouver next week which I have heard better rating than Richmond and it is a pity really. Esthetically speaking the Main Street branch on the outside looks so cold and uninviting even though the building was designed by renown Bing Thom and while there is undergound parking but I heard many horror story of vandalism etc. Comments about the Main Street can be found in Vancouver section.

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Fish House In Stanley Park, The8901 Stanley Park Drive, Vancouver
Bad Raw Osyter Ruinned Everything...
Submitted Wednesday, October 8, 2008 - 10:19pm [Dine in]

Well a lunch for two with a waitress in training was not something I would expect. Fair enough the 'head waitress' told us a 'trainee' would serve us but we did not expect to pay full price to be waited by a 'student'. She recommendated two raw osyters and one was bad but it was too late for me to spit it out. I swallowed the damn thing and chased with water. No point to complain as it was not waiting staff's fault. The chef should have known better.

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Gotham Steakhouse & Cocktail Bar615 Seymour Street, Vancouver
This is Vancouver NOT Gotham City...Holy Batman!!!
Submitted Wednesday, October 8, 2008 - 10:07pm [Dine in]

With due respect this is probably the most expensive steak house in Vancouver. I got no choice but had to 'pamper' my clients simply because they knew I was the one to pick up the tap! First of all it was way too dark and you could hardly read the menu. The restaurant was not busy yet we were (party of three business men) seated right in the aisle area and please don't ask why! I myself was in restaurant business for more than thirty years, we seat our customers accordingly. Intimate couple by the fireplace or cozy corner overlooking the city view not because this is my section for tonight shift and I would not want to seat them somewhere else. Customer service and satisfaction come first and we share tips pool including the chefs. Guess the other section of the restaurant is classified as a ‘lounge’ or ‘club’ and we could smell a hint of cigar or cigarette smoke! There were some ‘VIPS’ or football players wearing gaudy jewelries with couple ‘working girls’ sitting in another corner. You could tell gourmet dining was not their main course. These were the ones that came in fancy cars and what not! T Bone steak was more than $75 a piece, other condiments (mushroom, French fries) et cetera you had to order separately. The waiter was obviously not ‘professionally trained’. Food was sub-standard and the steak was chewy! Oil for French fries was greasy but I guess people come here for the experience but not for the food. Every bite of my steak I kept asking if it worth $10. I can get better meat from a butcher store or in Granville Island to be sure. Holy Batman I don’t really have anything positive to say about this joint!

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Keg Steakhouse & Bar, The1499 Anderson St., Vancouver
Nothing Special or Spectacular For a Group of Hungry Runners on a QUIET & Not So Busy Tuesday Night!
Submitted Wednesday, October 8, 2008 - 8:21pm [Dine in]

First of all we did not make reservation because they did not take any. It was quiet and not busy at all but there was no one single table that could accommodate nine of hungry runners. We had to move two small round stool type tables together OURSELVES at a corner. Congested and not conducive to any intimate conversation. Inexperienced and inconsiderate waitress as we had to ask for water. Excuse me we came in our running shorts, tops and shoes!!! We ordered three sliders (miniature burgers), two Caesar salads, two pasta dishes, one chicken stripes and two Prime Ribs and few glasses of red wine. No room for all these dishes to be placed on two small table tops. Keg size (14 oz) prime rib was not up to par. Slightly larger than the small size and not worth the extra money really. Know all prime rib is pre-cooked and could not expect it to be piping hot but still both orders were Luke warm and looked exactly same doneness. Waitress needed to be asked many many times for water, coffee refills, bread and even the dessert menu. She was too way ‘busy’ chatting elsewhere. Nothing extra special about the food or ambience or service. Most of us gave less than 10% tips and frankly that was too much already.

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