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ruck_starNorth VancouverSince April 20, 20073 Reviews
Average Rating
3 (3.2)
  • Food2.5 (2.7)
  • Service3 (3)
  • Value2 (2)
  • Ambiance3.5 (3.3)

Reviews

Displaying 1 - 3 of 3 Reviews Found
Boathouse Restaurant, The6695 Nelson Avenue, West Vancouver
Boathouse is a viewpoint, not a restaurant
Submitted Wednesday, August 25, 2010 - 10:59pm [Dine in]

Came to the Horshoe bay location for a nice dinner and good view not too long ago.

As many here have stated, and as I have personally experienced, we were told by our curt hostess that we could not have a window table and that they were never guarunteed. Problem is, we saw two open window tables, one seated with a small group 10 minutes later, and another that sat vacant and then was seated with another small group a full hour later.

Such service, such attention to the customer experience!

One of our dishes was so badly undercooked it had to be sent back MULTIPLE times. Later, one member of our party was then sent an incorrect desert, then, to add insult to injury, we were charged for the correct desert, as well as the incorrect one.

This will be my last visit, I can get a nice view for free from the beach....

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La Regalade2232 Marine Dr, #103, West Vancouver
This restaurant is nothing but a name.
Submitted Monday, June 8, 2009 - 1:06pm [Dine in]

Stopped into La Regalade in West Vancouver for a family dinner this weekend, and could not have been more shocked or dissapointed.

To be honest, I have avoided this restaurant until now as I have heard that it does not live up to its reputation but a family member wanted to give it a go.

What can I say but average food, average attention to detail, average service, and a poor by-the-glass winelist, to say the least. Our server was rushed, not terribly attentive, and clearly did not understand his menu or wines.

We began our evening with one of our party asking our server for a reccomendation on a "sweet wine" from the glass selection. The server informed her that their glass of Fume Blanc, " was in fact Sauvignon Blanc" and as such, was quite sweet! Excuse me??? Sauvignon Blanc is of course fruity and dry, not sweet, and Fume is stylistically even dryer. Huge gaff here on a VERY simple question.

Our appetizers arrived a short time later, along with bread (which as another reviewer has suggested; certainly was not made from scratch). While the muscles were quite delicious, the Prawn and Lobster Ravioli the rest of us ordered contained brutally overcooked seafood, and mushy, doughy pasta.

In anticipation of my entree arriving, I ordered a glass of Cote du Rhone to compliment my meal. This glass of wine (from a bottle which had certainly been open too long), was served to me so extremely warm, that the glass actually cooled down considerably over the course of our dinner on what was a rather hot summer evening. Certainly by-the-glass red selections are often served warmer than ideal, but this wine must have been sitting in close proximity to a heat source to have reached this point.

For our entree, I ordered the filo-wrapped beef tenderloin (note: medium rare), while others ordered the prime rib. The prime rib arrived properly cooked and tender, but shockingly devoid of much flavour. A little salt turned this around slightly, but not completely. As far as my tenderloin goes, it arrived cooked until literally grey; certainly mid-well to well. What bothers me most about this situation, is that this dish is served cut in half. It was plainly obvious for both chef and server to see that not only was this not medium rare, it was grey! Of course (and this is slight speculation) it seems that this very apparent and obvious mistake was ignored in the hopes that I would not notice. While being promised a replacement in short order after I requested a new piece, it took a further 20 minutes for a replacement to arrive.

While we enjoyed ourselves this evening, as at the end of the day it is the company, not the location counts; this restaurant should be avoided at all costs. My experience has confirmed and reinforced the many horror stories (many worse than mine) that I have heard about over the last while, and it has become apparent that this restaurant is passed its prime and no longer relevant.

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Coast1054 Alberni Street, Vancouver
Wonderful Experience
Submitted Friday, April 20, 2007 - 4:54pm [Dine in]

Went to Coast for my girlfriend's birthday, it was our first time but it certainly won't be our last. Service here was outstanding. Nowhere in sight were the usual pretentious servers sporting facades and little personality that i have come to dread at many restraunts. Our server was fast, friendly, and efficient, yet a pleasure to interact with; she actually had a personality! Even our busboy, if you could even call him that, wanted to know how our meals were and spoke with us at length about our menu choices...incredibly friendly.

The food never let us down either. Flavour pairings were complex and enjoyable, and the quality was excellent. My candied salmon and baby spinach salad with pecans (new on the menu) was excellent, the salmon ravioli was flavourfull and the pasta was cooked to perfection. My girlfriend's clam chowder had a wonderful, understated broth which allowed the ingredient's true character to come through, and her seafood brochette had an enormous quanitity of fresh, properly cooked seafood.

CONS Dessert here could use some work, while creative, when compared to our meals, it lacked in the flavour department..
Wine list can also be a tad overpriced. I am familiar with list pricing on most wines, and some (Babich Sauv. Blanc for example), carried a rather hefty markup coming close to 3x.

All in all, I am rarely this impressed with a dining experience, hats off to coast for a job well done!

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