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rodney_hVancouverSince October 12, 20091 Review
Average Rating
2.5 (2.3)
  • Food3 (3)
  • Service1 (1)
  • Value2 (2)
  • Ambiance3 (3)

Reviews

Displaying 1 - 1 of 1 Reviews Found
Wild Rice117 W Pender Street, Vancouver
Desserted
Submitted Monday, October 12, 2009 - 11:15am [Dine in]

I ordered the Key Lime Brulee which came with “yinyang” cookies. When my dessert arrived, I looked for cookies but found none. I asked the server if my dessert didn’t come with cookies and she replied “yes it does.” She disappeared into the kitchen and on her return said “usually it does, but today it doesn’t.” After blank stares from my partner and me, my partner said “that doesn’t seem right.” At this point, she finally asked me whether I would like “something else.” My body language said it all but I said it was ok because I just didn’t have the energy to negotiate for my dessert. What really got us was that the dessert had been served incomplete, hoping that I wouldn’t notice or say anything. And when we did the answer was “no, not today” which left us dumbfounded. Rather than advising me before I ordered or offering an apology with a suitable replacement for the missing cookies I was left to figure out a solution. I left the restaurant feeling that I had to fight to get what was on the menu and it just wasn’t worth it. I was charged the full price for my incomplete dessert.

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  • Service
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  • Ambiance