rmctavishShaughnessy, VancouverSince August 4, 20086 Reviews
(2.2)- Food
(2.2) - Service
(2.5) - Value (2.2)
- Ambiance (2)
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(2.2) (2.2) (2.5) (2.2) (2)My husband and I went here out of sheer convenience - it was our first and last visit.
We were one of two tables in the restaurant and yet the service was incredibly slow and not very competent.
We were seated and asked if we would like tea or water. We asked for both and were served only tea. We ordered spring rolls which were pretty good, and beef on fried rice noodles which were absolutely awful.
The noodles ended up being egg noodles covered in some flavourless sauce and water-logged beef. The egg noodles were overdone and soggy and the only thing that gave the dish any flavour at all was us adding A LOT of soy sauce.
That said, we ate next to none of it and it gave us both terrible stomach aches. No one ever came back to our table to see if were happy with the meal and when someone did finally clear the table, they did so without comment. We waited another 20 minutes for the bill (an employee about 5 feet from our table deliberately kept his back to us while rifling through paperwork).
In short, the food was bad, the service indifferent and we felt both sick and hungry when we left. I would not ever go back here nor recommend this place to anyone - ever. There are many, many better restaurants to eat at.
This location is a beautiful store - large, nicely done up and looks like it should be inviting.
However, the staff is awful. I was in recently and watched a new hire struggling to remember how to make the coffee I ordered and when she asked her co-worker, the co-worker's response was "I told you how to do that yesterday."
Nice to know that humiliating employees in front of customers is now part of the service.
I would never go back to this location. Staff are generally rude, the more experienced staff clearly feel resentful at having to train new employees or do anything resembling work - as was evident when the same woman who finally was able to put my order together was informed she had to do all the cleaning up - and not one of the other employees lifted a finger to help her.
I was (and am) completely disgusted with the behaviour of the staff here.
Customer service and basic human decency is clearly not a priority here.
This was my first visit to La Bodega - and I'd certainly go back!
I went with my fiance and a large group of people and the staff were very pleasant and accommodating.
I order a pitcher of sangria for the table, which was every bit as good as I'd read about here. I'm not sure how they make theirs, but it was the best I've ever had.
We ordered the jamon (dried cured ham on bread), calamares (squid), champinones salteados (garlic mushrooms), and pincho maruno (marinated beef on skewers) - the food was all very good.
I also got to try the ceviche (seafood in fresh lemon and spices) and it was also good if a little tart.
The service was pretty solid considering how busy they were. The were a few snags when one of the staff (not the same person who took our order) kept trying to get us to take dishes we didn't order, but otherwise, the service was really good.
I do find the policy of including a gratuity in the final bill for large groups annoying though - it rewards bad servers and stiffs the really good ones as most people just sign off on the bill as is.
I'd definitely go here again though.
Joe and I went here to get an appetizer to share and a couple of cold drinks and ended up getting neither.
There were several annoyed people waiting for tables in the foyer - there were tables to be had, but apparently no servers to clean off the mess of the previous patrons.
We were finally seated and the server - busy flirting at the bar with customers and staff alike - took over 20 minutes to give us menus.
The menu was pretty uninspiring and they have a shockingly poor selection of beer for a bar; so we left.
The waitress cheerily gave our table to another and wished us a pleasant afternoon - and seemed genuinely friendly about it rather than sarcastic or concerned; reactions our leaving might have prompted at other restaurants.
I won't be back to that particular location, nor any of their other locations. Ever.
Kimono seems a fairly typical Japanese restaurant, if a bit generic upon entering the place.
The menu is large with an impressive selection of pretty much any Japanese food you could imagine wanting.
Joe and I ordered tako sunomono, tuna sashimi, an avacado roll and a rainbow roll. Everything was served very promptly by a friendly server.
The food itself was quite bland.
The sunomono had an orange slice in it (a nice touch) but the tako was cut into thin, wide and long strips and was unusually chewy (even for squid). The noodles were skimpy and wilted with indifferent blobs of seaweed floating in it.
The sashimi was wet and slimy in appearance and rather than being firm with the beautiful pink colour you'd expect, it was pale, sweaty and anemic looking. Not terribly tasty either.
The rolls were flavourless and uninspiring and are not worth mentioning further.
To add to this lacklustre experience, the music - at one point a terrible Spanish guitar remake of Scarborough Fair by Simon and Garfunkel - would be better suited to a tapas bar than a Japanese restaurant. The hockey game was also very audible giving us the impression we were at a sports bar.
Overall, though the service was prompt and friendly, the food was overpriced considering how boring it was and Kimono is a place best avoided as it's utterly forgettable anyway.
My fiancee and I stumbled on Masago Sushi purely by accident. There was a sign in the window stating they were under new management - and we decided to give it a chance.
We are so glad we did! I'm not sure what Masago Sushi used be like, but it's excellent now.
The decor is bright and welcoming, the seating arrangements are spaced out nicely to give you a sense of privacy and the music is unobtrusive.
The staff greeted us with genuine smiles and were extremely friendly.
The menu is fairly broad everything from sashimi to sushi combo plates. We ordered tuna sashimi, avacado roll, gomaae, tako sunomono and the house Sexy Roll.
Everything was served promptly by their very friendly server - and it was fantastic. Especially the Sexy Roll - a dynamite roll topped with unagi (eel) and tobiko (the tiny orange fish eggs). It was one of the best rolls we've ever had.
This is also the first sushi restaurant where I have finished a plate of gomaae. It's really done well at Masago.
We were also pleasantly surprised by a plate of fresh fruit for dessert - on the house.
I would highly recommend eating here if you're looking for good sushi or just happen to be shopping in Kerrisdale - you won't regret it.
