Went here the other night for a family birthday dinner, the casino itself wasn't very busy but they told us between 30 and 90 minutes for a table. This seemed odd to have such a range, later on (much like everyone on here) I discovered this is because they have unadvertised renovations going on depleting their seating area.
To top this off, they give you a pager, which went off almost an hour later and we cash out from our gambling, go up and find out they pushed the wrong pager button! Totally unacceptable!
Then when we go in, they tell us groups of 8 or above have a 15% gratuity, which seems really strange to me since it's a buffet, why would we have to pay for service when someone is not even taking our orders or bringing us food.. then they admitted it is not "mandatory" which was even stranger.
The food was okay, nothing special, I heard a lot of people complaining and for the $21.99 price you could go to The Keg and have a delicious steak + potato instead of filling yourself with marginal food. The decor looked like Denny's at best and the naming of the restaurant for being able to see the runway no longer applies due to the renovations... you can only see the underneath of Oak St. Bridge which isn't very exciting.
As for the service, we got 1 round of drinks and that's it. No one ever came by after and the plates got stacked up about 10 high before anyone even came to get them. Really lousy, certainly not worth even 10% let alone 15%.
Would never return and highly recommend avoiding this place. Totally not worth the money or wait.