RainbowfranCoquitlamSince December 22, 20071 Review
Average Rating
(2)
  • Food (3)
  • Service (1)
  • Ambiance (3)

Reviews

Displaying 1 - 1 of 1 Reviews Found
Poor service spoiled occasion
Submitted Saturday, December 22, 2007 - 7:42am

Dec.21, 2007. We had a family Christmas dinner of a party of 14 served in a private dining room upstairs which was very nice. The food was tasty and fairly well presented. However the service was poor Forty-five minutes into visit, we had seen no waiter only the bus girl filling up our water. We had not been given Beverage nor Food Menu. Finally, one of our party members asked to see the Manager Following this a waiter appeared with his paper to write down our drink orders without realizing we had no menus from which to make choices for beverages or food. We had to ask if there was any specials offered . The service improved some during the meal with the manager also assisting. Everyone enjoyed their food. Following the meal, deseert and coffees were ordered. However it was served before all of the dirty dinner plates were removed from the table which was pretty tacky.
There was no apologies. Very disappointing service from a well established higher end restaurant. Needless to say our tip was small.

  • Food
  • Service
  • Ambiance