Submitted Saturday, November 26, 2011 - 10:16pm [Dine in]
I am kicking myself for writing this !
The place is too damn busy now !
I just panned two other local eateries this evening and I guess I had to make up for it by writing something nice about a place I do like. I have been coming to X-Cite for years now; both for lunch and dinner and I have never, never been disappointed. The waitresses are friendly and remember everybody, The portions are huge. The quality is top notch for a spoon. I love their steaks.
Most of the other reviews here cover the basics and I was delighted to read others supporting this great place.
I can't add anything new.
The only problem is and the reason I hesitated to submit my review is because now too many people know about X-Cite. I guess that says it all.
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Submitted Saturday, November 26, 2011 - 9:56pm [Dine in]
I try to frequent family run restaurants whenever possible. There are some terrific ones in Vancouver.
Unfortunately Nicks is now coasting on it's previous reputation. I will not eat there again until I see a sign saying Under New Management.
I was a frequent customer during the nineties and early 2000s but I had not been back in a while until recently.
I remember recommending it to friends and the people at work. At one point I was eating lunches there at least once a week. I eat out a lot.
I won't get into a lot of specifics but they just don't seem to care any more. Perhaps they don't have to. The place was packed on that particular weekend night. With the new prices they must have been raking it in hand over fist. Let's face it; pasta is cheap.
I am a big red meat eater and I used to really enjoy their steaks. Not anymore.
The prices are up considerably and the quality of their food is significantly down. The decor is tired and old and dirty.
The one thing they still have going for them are their faithful customers but who knows how long they can retaing them at this rate.
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Submitted Saturday, November 26, 2011 - 9:22pm [Dine in]
I normally don't tell the owner how bad their food is.
In this case I had to tell the waitress how disappointed we were.
I felt so sorry for the owner when he came to ask why we were not happy. We had already made our decision to never eat there again so it was actually an act of kindness to explain to him that his food was wretched. Perhaps it is not too late for him to turn it around.
On a chilly friday evening at 6:00 we entered. It was freezing in there. With no customers, (because of the poor food) I guess he can't afford to turn the heat on. The Asian waitress was charming and sweet but her English was so poor that as I was explaining how bad the food was she just kept smiling and saying thank you.
Our first clue should have been the slurpy straw she served with the coke (refills .75 ). A slurpy straw ? We laughed and decided they probably had just run out of their normal ones.
Before I go any further let me praise their tortilla chips. We finished the basket. Unfortunately we were not offered more while we waited for the food.
When we looked at the menu we were a little surprised at the prices considering the decor.
Angie had the beef taco. I had the carne asada. Both meals were almost $15. We left most of it on our plates.
The carne asada was advertised as a rib steak. Hah ! When I spoke with the owner as we left he told me it was Triple A Sirloin and he had the bills to prove it. Well, thanks sir but a cheap sirloin tip is not a rib steak and it was dry as a bone and tough like the sole of a shoe.
The beef taco was atrocious. One ice cream scoop of cheap unidentifiable meat with the consistency of catfood, swimming in a watery mess on top of two limp tortillas was inedible. And Angie never did find the guacamole. Both our plates were graced with lots of Romaine lettuce proudly crowned with one teaspoon each of cheap shredded cheese and one tomatoe slice. We suspect the refritos were microwaved along with the rice. We were the first customers of the evening so there was no excuse for that.
Total cost to the owner we later estimated to be two dollars a plate.
My meat, perhaps $1.25 worth.
Romaine lettuce, add 20 cents.
Teaspoon of cheese, 20 cents.
Slice of tomato, 10 cents.
Rice, 10 cents.
The beans, 10 cents.
Half a basket of tortilla chips, 5 cents. .. total $2.00 value for $14.95
I could get with that if it was lovingly prepared but sadly it wasn't.
It is so sad when a restaurant descends into this downward spiral. If there is not enough money to pay the lease; skimp on the hydro. Customers disappear. Now there is no money for the hydro so skimp on the food costs. More customers disappear. And so it goes and the owners get depressed at having no customers and stop caring. I don't think they will be in business much longer so go there while you still can.
Was this review helpful? 22 / 34 users found this review helpful.