The food is really good. The place is really unique because of its owner, Abdul.
I worked in Metrotowers for a couple of years and chatted with Abdul few times while waiting for the order. He is a total food geek. He told me that the basement in his house is packed with spices, which he grinds and mixes himself. He gave a short lecture on how to prepare a good falafel, why the meat should never go from the skewer directly into the wrap, etc. The guy is really passionate about his food and it really shows.
Things to try is a shawerma platter, which comes with small portions of 3 or 4 different salads, very good hummus and pita with garlic sauce. Meat dishes take a couple of minutes, but falafel may take 15 minutes as they fry it when ordered. I haven't tried lamb, and I like chicken better than beef. Falafel is exceptional by the way.
There is of a couple of mid-eastern ladies that sometimes work with or in place of the owner. When they are on their own, they tend to get sloppy. The food still tastes good, but the preparation suffers.
I have to add however that platters feel pretty "heavy" after the meal. A friend of mine regularly complained that he was getting indigestion .. and he still kept eating there.