We tried to find somewhere in the area we haven't dine before, and found 2 good reviews on here for this place, though quite old. I'm guessing a lot has changed since those reviews.
When we arrived and walked in the 1 girl that was working out front seemed surprised. "Oh, you want dinner?". She took us to a table, and then went back behind the bar. There were 4 other tables in the place, and 3 had already dined.
It was almost 15 minutes later when she returned. We almost got up to leave when she finally made it back. We order our drinks, appies, and mains. She said bread will be right out and left.
About 5 minutes later, she brought our drinks over. 15 minutes later she brought the bread. Another 20 minutes after that, we finally got our appetizer, deep fried spring rolls. 40 minutes for that? It was decent, though not very flavourful. There was only one other dish coming out of the kitchen while this time elapsed.
Then another 35 minutes later, we finally receive our entrees. Talk about slow food. My chicken was ok, stuffed with ricotta and prosciutto. My partner had the "fusili pasta with chicken". It was on penne not fusili. There was very little chicken, and a small portion, very dry. Flavour was OK.
Also, the entire time we were there, there was about 5 kids and 2 women that kept running in and out of the kitchen. Also, 1 kid sat down at the bar and put on a kids show with the volume turned up.
Obviously a family run place, and very poorly and unprofessionally run. When we commented about how long it took for service and food, she was surprised, we should have told her that we were in a hurry.
Our response is that we weren't, just not used to such slow service.
I've seen other reviews where people talk about how slow food service was, and I always figured they must just be exagerating. I can assure you I was not, as I timed the whole thing. These are factual timelines.