Went down there with some poeple who are regulars - i.e. 3-4 times a week. You should care about these people. They make you a lot of money. The whole pub looks like they don't care from the outdated room, chairs and tables to the unmaintained patio. If I owned this place I'd have tvs without lines in them and would refurbish the patio and nasty carpet and put in new deor and tables. I'd also make sure the waitresses were decent. Most are but ours was bad.
First off we asked for a drink menu. We got one with wine, mocktails, beer etc. Where were the cocktails? I wasn't sure what I wanted . Nothing. Maybe then, I'll just have water. If there's a cocktail menue to help me Imight buy a $9 cocktail. Just stupid, Most men want beer so that's good, but many women want cocktails but are not sure what they feel like. Business 101 - TELL THEM WHAT YOU HAVE.
When asked about the food items. Watiress S(*&^) did not seem to be too helpful. Ordered chicken strip things that were out of a Food Service frozen bag and served with sauces in prepacked condiment containers - we know you care! Some seafood and artichoke dip came with a few chips and when we had a lot of dip left over and no chips the lousy waitress just wanted to take it away and not offer more chips.
THe service was sooooooo painfully slow we ordered our appies and food at the same time. We did make if very clear that we wanted the appies first and then the entrees when we were done. After 1/2 hour some other wiatress shows up with our entrees and we ahven't even had the appies yet. An argument ensued and we were told that the kitchen was trying to get our food our before a party of 30. I toldher I did not care, we were customers too. They reluctantanly took the food away. Fifteen minutes later we got our appies. Once thy were cleared we waited another 1/2 hour for our entree while otheres at our table who had ordered waaaaaay after use were served. The waitresses whole attitude sucked and she really needs another career.
I told one of the guys in our group who knows the manager and owners that he should tell them what a horrible night we had. He said why bother they dont' care. IT's very obvious. I thought it would be a priviledge to own a pub in a good location considering how much it must cost. But I guesss not. A guy was handing out tickets for a draw for a Canucks jersey and said we were going to do the draw at the end of the game( approx9:30) but no one will be left - really? in a pub on a Saturday night? WOW there's a red flag. But he was right, we were gone.