We dined at this restaurant at 2100 on a Monday night in mid-June. We ordered a chocolate milkshake (double dip), onion rings, a "monster" bacon cheeseburger and a Phlly cheesesteak sandwich which came with a Caesar salad. French fries also came with the meal.
The service was generally slow and disinterested. The waitress did not bring us cutlery or napkins despite the fact that our dishes mandated such until we specifically asked her to.
The chocolate milkshake was quite good but that is where the accolades stop.
The Philly cheesesteak was mediocre with thick, heavy bread and a minimum of cheese, steak or anything else. The doughy bread easily overpowered the steak and the vegetables. Yes, they definitely do it better in Philly so if this is the experience you are trying to approximate, think again.
The hamburger was small despite being a "monster" iteration. The taste was again mediocre.
The Caesar salad was simply inedible. The dressing, quite frankly, was rancid. It was easily the WORST Caesar salad I have ever had.
The French fries were OK.
The prices were high. Our tab with tip was $45 which is quite atrocious for a hamburger joint, let alone a poor one. Much better value and taste are to be had at A&W or even McDonald's for that matter. When a restaurant compares unfavorably to a dump like Micky D's, now that is saying something!
Don't bother to even contemplate eating at this dump. Your taste buds and your wallet will thank you if you opt for one of the many other available hamburger restaurant choices in the Tri-Cities.