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PhyllisVancouverSince October 22, 20083 Reviews
Average Rating
3.5 (3.3)
  • Food3.5 (3.7)
  • Service3.5 (3.7)
  • Value3 (3)
  • Ambiance3 (3)


Displaying 1 - 3 of 3 Reviews Found
Milestone's Grill and Bar4420 Lougheed Hwy, Burnaby
Beyond Expectations even on Free Date Night
Submitted Thursday, April 29, 2010 - 9:30am [Dine in]

My husband and I decided to go to Milestone's for their annual Free Date Night event last night. We got to the Milestone's on Lougheed and Willingdon at around 5:40pm. There was already a huge lineup outside the restaurant. While we waited, the hostess brought out drinks and appies periodically, and we got taster glasses of wine, and bite-size spinach dip appies. The wait was alot quicker than we had anticipated, and we got seated within 35-40min. The place was packed but the service was super friendly and prompt. Our drink orders were taken right away, and our drinks arrived within a minute.

For appies, I ordered a mexican style corn chowder, while hubby ordered the "famous" ceasar salad (Milestone's ceasar is our favourite ceasar that we've had at restaurants). For entree I ordered a sirloin with shrimp (which comes with a ceasar salad), and hubby ordered the chef's cut (large size) prime rib. Again the service was excellent and food arrived very quickly. When our appy plates were cleared, we had to wait about 5-10min for our entrees, but really, that was the longest wait time we had all night and I suspect it was because our meat wasn't put on the grill until the appies were cleared (which is perfect because meat should be cooked-to-order). When the steak and prime rib arrived, we were again very much surprised and delighted that the "cookmanship" was so excellent. The meat was cooked JUST RIGHT. There have been VERY VERY VERY few restaurants that have cooked our meats just right, and honestly I can only remember (offhand) Milestone's as such a restaurant. While we were discussing this, our waitress even stopped by to ask specifically if our meat was cooked to our liking. We told her how we were impressed. At the end of the dinner, the waitress told us how she had conveyed our approval to the kitchen staff, who were very happy to hear it, as they had been worrying about this event. I told our waitress that everything was done right, the wait was ok, the food was excellent, service was polite and prompt, and it was really an outstanding evening (would have been a superb experience even not factoring in the event, so I was extra impressed since they were handling so many customers!).

I decided that Milestone's is under excellent management.

We finished our dinner and left at around 7:20pm (1hr 40min from the time we arrived, even including wait time).

Again, Milestone's has far exceeded our expectations.

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Gusto Di Quattro1 Lonsdale Ave, North Vancouver
Disappointed... not up to par
Submitted Monday, February 15, 2010 - 10:32am [Dine in]

My husband and I decided to come here for Valentine's Day last night, and made our reservation over a month ago. We arrived at 6:30pm for our table, and were given a choice of 2 tables. There was no hostess at this restaurant, possibly due to the small size of the restaurant.

Our server was polite and friendly, but clearly very inexperienced and not very good at her job (I'll provide examples of this). The menu featured 3 special Valentine's day entree, with one being a lobster spaghettini. Almost as soon as we sat down, we heard the chefs at the pass (open kitchen) yell out that there was only 1 lobster left. I had wanted to order the lobster and was surprised that a special on the menu could run out for a 6:30 seating. Poor management at this location for sure. I wanted to quickly order the last lobster (seeing how no one else was waiting to order at this time), but our server informed us (politely) that they had already run out of lobster, and offered that the dish could be made with other seafood as a substitute. However, after about 10min (and another few couples were seated), we saw a different waitress go up to the pass and loudly asked the chef if there was still the 1 lobster left, and then quickly ordered it. At this time, our server panicked (since our table was very close to the pass and we could hear and see everything that was going on), and quickly went over to the other waitress and asked her to hush, since she obviously made a mistake in denying us the lobster. She never made an attempt to apologize to us, and I was very infuriated. I guess I could have spoke up and demanded to have that last lobster, but I didn't want to ruin a good night. I ended up ordering the mushroom risotto, and my husband got the rib eye steak (another of the Valentine's entree special - $39).

We also ordered some appetizers, the grilled boccocini and the calamari steak. Neither were impressive. The grilled boccocini was way too sweet, and husband thought that it would have made a better dessert. The grilled calamari steak wasn't really a steak at all, just strips of calamari. When our server poured our wine, she splashed red stains all over the white tablecloth. We finished our bread before the appetizers arrived, and she never offered to get us more or to remove the empty basket and oil dish until the end of the meal when our entrees were finished (other guests had their bread basket removed).

After appetizers, the server came to set a steak knife for my husband. She didn't give me a spoon for my risotto, and I had to ask for one when the entrees arrived (I gave her a chance to bring one on her own). The entrees were not very good either. The rib eye was dry, and slightly overdone, and the whole dish was only lukewarm (possibly sitting at the pass too long?). The risotto was salty, and the chicken in the risotto had cartilage and bones that weren't cleaned off during prep. The server never offered us fresh ground pepper (we saw another server offering other guests fresh ground pepper).

We ordered a sorbetto for dessert, and again were not impressed. The sorbetto was almost like a soup in a dish.

We ordered a half liter of wine, a cocktail, and an after dinner drink. The total bill with tips came to about $200. The value wasn't that great, the price for the ribeye was especially unjustified.

We've been to Quattro on Fourth before, and I had quite enjoyed the experience. But Gusto Di Quattro is definitely under poor management, with undertrained staff for a restaurant of this calibre. Although the staff were visibly trying, trying and not succeeding is not acceptable. We definitely will not return to this restaurant.

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Honjin Sushi140 Lonsdale Ave, North Vancouver
pleasantly surprised!
Submitted Wednesday, October 22, 2008 - 10:39am [Dine in]

Last night, my husband and I stopped into Honjin Lonsdale for a quick meal after scouting on dinehere. We were in a bit of a rush so we had initially intended to order take out, but since we couldn't find a menu online, we decided to eat in and hope that the service would be prompt.
We were quite pleasantly surprised, with both the quality of food and the level of service and speediness.
We ordered the california roll (with real crab), deep fried scallop roll, ebi nigiri sushi, and a katsu don. Everything we ordered tasted great (and I've sampled many japanese restaurants all over the lower mainland). The only complain would be that the rolls were quite a small portion.
We were done our entire dinner service in under 25min, and the servers constantly checked and refilled our tea, cleaned up our dishes, etc. The staff were all courteous.
From our own experience and from the full house we witnessed last night (on a Tuesday night), we can tell this is a gem.

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