Went here with my cousin a few nights ago and ultimately I really wonder how this place makes money, let alone carries the good name of White Spot. Upon entering the waiting area, we were NOT greeted promptly as other White Spot locations - I say that we waited for 10 minutes before being being shown a table while my cousin says 7 minutes because he's actually nice (***NOTE how I just said being shown a table, let alone being greeted, getting an apology, then being told about the specials, etc.***).
Our server was rude right off the bat - no smile, monotone voice, and no warmth towards customers of any ethnic backgrounds. When I say this, please don't get the idea that I'm calling her a racist, but there was an East Indian couple (newly weds maybe?) that waited a long time, was seated at a really neglected table, and was there was no service. Literally, the man got up from his seat and politely asked a server if they could order their meals and the response that he got (and I quote) "can you like sit down and shut up? I'll be there in like a minute." To add insult to injury, I also showed my White Spot discount card and she made a face. She then threw our bill onto the table and snapped "is that all for you two?" Both of us were really uncomfortable with the tension this place has and just decided to pay cash. Here's the kicker, I was going to tip her $10 but threw the $10 aside and took the payment of total bill. then she complains to someone that we didn't tip her! Effing BS straight up!
For anyone who wishes to come here, rest assured that the quality of the food is NOT up to par with other White Spot locations. You're only ordering here just to fill up your stomach. Would definitely not recommend this location to anyone.