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pally777RichmondSince January 5, 20097 Reviews
Average Rating
3 (3.2)
  • Food3.5 (3.4)
  • Service3.5 (3.6)
  • Value2.5 (2.7)
  • Ambiance3 (3.1)

Reviews

Displaying 1 - 7 of 7 Reviews Found
Chop10251 St Edwards Dr, Richmond
Chop tries hard to be upscale
Submitted Friday, December 25, 2009 - 1:02am [Dine in]

After reading so many poor reviews, I was hesitant to go to Chop. However, my girlfriend had several good experiences on several different occasions, so we decided to go there for dinner with her family.

When I saw the entrance, I thought that it was odd to place it on the side of the restaurant and not the front... Not to mention the door was stuck (or it weighed a lot?), so it was difficult to open. I saw some nice patio furniture outside, so in the summer that would be a nice place to sit.

After sitting down, I checked out the surrounding decor. Everyone was saying how expensive it was to renovate the place, but I couldn't really tell. The lighting was very dim and the material didn't "look" that expensive. However, I did notice the chairs were very comfortable and the table was solid wood. The washroom was a bit disappointing too... everyone talked about the LCD TV in there. It wasn't really that big or impressive. Also, who would sit on that sofa in the washroom? Who knows what bacteria is crawling on it? I also noticed the hostesses and waiters/waitresses dressed in black shirts to look professional. However, the clientele were mainly wearing jeans, t-shirts, etc... It seems they are trying to be upscale with the restaurant, but then they do not have any dress code. Overall, I give them a good try for ambiance, but it's not really wow-ing me.

We all ordered the prime-rib, which was what received the best reviews from my girlfriend's past experience. For appetizer, we ordered the Smoked Salmon Trio and the Lobster, Scallop & Gorgonzola Dip. After about 10min, the manager came by to say that the orders were just being entered in and the food will be delayed. As an apology, they will give us the appetizers we ordered for free. We thought that was really generous as most places would not even consider doing that. Then about a minute later, another manager came by to say the same thing and the waitress came by as well to say the same thing a minute after. Hmm... we got the message the first time. I guess they were lacking communication between the staff. In about 10 min later, the manager came back and told us they only had 2 piece of prime rib left, so the other two orders would have to be changed. We were a bit surprised... it was a slow Monday night at the restaurant, how do you run out of prime rib? Anyways, two of us redecided on something else. Then 5 min later, the manager comes back and says "nevermind, we do have enough prime rib." Wow... talk about uncoordinated.

When the food finally arrived, we got the appetizers first and the prime rib came like a minute later! So we had literally no room on our table left with all the food there. Despite all this, the prime rib was EXCELLENT! It was soft like cotton and melts in your mouth. They got the sauce just right and had fresh shaved horse radish on top as well. The salmon had three pieces (thus trio I'm guessing), so wasn't a great sharing dish. Each piece had a different flavour and tasted excellent. The dip was also yummy. They had crostinis for you to spread the seafood dip on. Tasted very good (if you like seafood melt).

When we finished the food and the waitress gave us the dessert menu, the manager came by and apologized about the appetizer and entree coming at the same time. They offered us free dessert. As tempting as that was, we were too full to eat it. The medium-size prime rib was really filling. It was certainly a very generous offer for their mistake and we really appreciated it.

Overall, the food was excellent. I don't know why other reviews were ranting on the food, but we had well prepared food of high quality ingredients that Monday night. The service was a bit off due to their lack of communication, but the offers of free appetizers and desserts really helped tip the balance back to "excellent service" in my book. How often do restaurants apologize for placing orders too late or food arriving too fast and offering to pay for some of the dishes you ordered? It could have gone two ways: they made mistakes and said tough luck to paying customers or they made mistakes and offered reconciliation. I'm glad they chose the latter. For those actions, I'd be back and would recommend Chop to friends. Hopefully, they can get their act together and continue to serve superb food.

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Closed
Ho Yuen Restaurant8338 Capstan Way, #1226, Richmond
Change Of Hands And this Place Goes Downhill
Submitted Thursday, December 17, 2009 - 12:14am [Dine in]

I think most people know that this place changed hands in the past few months. It was sort of a congee house before and now is more of a Hong Kong style cafe. To be honest, I didn't expect much going into this place for dinner for the first time after it changed owners. Boy was I disappointed beyond expectations.

The main problem with this place is the quality of the food & service for the price you pay. I mean you get edible food and "service", but for $12-15?? I can go somewhere else for much better of both for the price!

I tried the combo plate where you select 2-3 items and you get pasta/rice with it and a soup. The soup was so watered down I might as well be drinking water with vegetables thrown into it. The combo dish I ordered had steak, fish fillet and came with a mushroom gravy. The gravy was just gravy... I did not see or taste any mushrooms. The steak was dry and thin (like 2-3mm thin). The fish was the same dryness and tasted as if it was cardboard.

Service wise, you get the usual Hong Kong style cafe service where they don't refill your tea/drinks. They just plop down your utensils and let you sort them out. Basically, minimal service... just be glad they don't put their fingers into your drinks when they bring it to you.

I would definitely NOT recommend this place. Any place is better... even fast food restaurants. You get better value there for what you pay compared to this place.

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Jules Casual French Bistro216 Abbott Street, Vancouver
Semi-casual French restaurant without the French stereotypes
Submitted Thursday, December 17, 2009 - 12:01am [Dine in]

To be honest, I've not been to many French restaurants other than Le Crocodile. I saw the fairly good reviews of Jules and decided to bring my girlfriend there for her birthday.

When we arrived, the owner/manager (I believe) was very courteous and offered to hang our coats up for us. He sat us down at a table for two near the entrance, which was a bit uncomfortable. I think he noticed this and assured us that he will move us to a window seat as soon as it became available. Definitely appreciated the attentiveness.

After about 15min, we were brought to the window seat. By this time we had read through the entire menu and wanted to order. However, our server did not realize this and made us wait another 10-15min. This was the only bad mark I'd give to their service. Other than that, the server was polite and friendly. He and the owner/manager always came by to check on how we're doing without being overly annoying.

On to the food...For the appetizer, I had the Escargot and my gf had the French Onion Soup. I didn't know what to expect of the Escargot, but it turned out really well. The butter and parsley overpowered any possible nasty taste of the snails. The French onion soup was a bit salty, but otherwise the combination of cheese, onions and bread was flavorful. As for the main course, I had the Beef Tenderloin and my gf had the Steamed Mussels in White Wine. I had requested the tenderloin to be medium rare and it came out perfect. I've not had such a great tenderloin in a long time! It was soft and juicy; the way beef is intended to be. The plate came with some veggies and a scallop potatos baked with cheese. The mussels were fresh and were blended nicely with garlic and butter. It also came with French Fries as a filler. There were plenty of mussels, which I think is well worth the money. As for dessert, we had the Pear Clafoutis and the Vanilla Crème Brulee. I absolutely loved the pear clafoutis... it had this fresh baked cake aroma to it and nicely diced fresh pears. The creme burlee tasted great; probably made with real vanilla beans (not vanilla extract).

Overall, the food was superb, service was exceptional and decor was great for a romantic dinner. I highly recommend this place if you want good portions of quality French foods made well for a reasonable price. I will definitely be back with friends or family.

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Cafe de Waraku4231 Hazelbridge Way, #155, Richmond
Asian run pasta place, but ran in a good way!
Submitted Wednesday, December 16, 2009 - 11:34pm [Dine in]

I had noticed this place a while back, but never tried it until a month or so ago. After that, I've come back several times to have their delicious pasta. Their menu is quite diverse with mainly three categories: tomato sauce, cream sauce and creamy tomato sauce. There is also some specialty pastas as well (e.g. Japanese style eel with egg pasta). I've tried a few of them, Deluxe /w Cheese, Eel with Egg and Chicken with Mushrooms. All were very well made; the pasta was al dente, sauce was flavorful and they don't use MSG (monosodium glutamate).

Their desserts are also very interesting, because they are all "homemade" (as opposed to buying them from another cake/pastry chain) and there are many flavors. Some of these flavors include New York cheesecake, tiramisu, durian mousse cake, hazelnut coffee mousse cake and mango mousse cake. I've tried all of these and I can tell you they are fresh and tasty.

I didn't expect much of a small place, but was pleasantly surprised with the high quality of the food. The service wasn't top-notch and I don't blame them, because it seems the staff are fairly new. It seems several of the owners work at the front or in the kitchen, which is always a good sign. I would definitely recommend this place if you're looking for good prices for high quality pasta.

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Closed
G-Men3778 Sexsmith Road, #1101, Richmond
Good quality soup noodles, but pricy for Richmond standards
Submitted Monday, August 3, 2009 - 4:17am [Dine in]

My friend and I checked this place out a several months ago when they first opened due to friends talking about this new place. When I first went inside I was a bit disappointed with the waiting space, but I guess it's to be expected of a small restaurant.

When we sat down, the menus were promptly delivered. We ordered two of their standard noodle soup dishes and a pork pop-sticker appetizer. While waiting, I noticed the interesting decor of the place. It looked like a bamboo hut and with closer inspection you can see the details they put into the tiny figures they put on the windows.

After about 15-20min the food arrives. I believe it was quite busy, that's why it took longer than expected. What I saw was a bit disappointing in terms of quantity for the price (approx $9-10). However, the quality of the food was pretty good. It wasn't exceptional, but pretty tasty. Although I wonder if the taste comes from MSG in the soup or not.

Overall, the place is worth a visit if you are craving ramen style noodles. However, for the price you pay, you'd expect a bit more in quantity in terms of the meats (only got about 3 slices of pork) and veggies.

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Le Crocodile909 Burrard Street, #100, Vancouver
Outstanding service & fabulous food
Submitted Monday, January 5, 2009 - 4:29pm [Dine in]

I came here with my girlfriend for her birthday dinner. When we arrived, I saw a ton of customers inside and was glad I made reservations a week prior. The place was perfectly lit (not too dark or bright) for dinner time. The hostess took our coats and showed us to the table. The waiter was very friendly in explaining any questions we had about menu items. The food was excellent (as I would expect from a pricey place such as this). We ordered and crab cake and French onion soup for appetizer. Both were excellent. For the main course I had a duck dish, which was cooked perfectly tender and tasty. My girlfriend had the rack of lamb, which was also very tender and juicy. For dessert, I had this moist chocolate cake with orange sorbet. My girlfriend didn't want any, but the waiter was smart enough to bring two spoons. When we were leaving the restaurant, the waiter helped us put on our coats with a very honestly delivered thank you. I will definitely recommend this place if you don't mind spending a bit on service and food.

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Closed
Sammy J. Peppers Grill & Bar5580 No. 3 Road, Richmond
Sammy J Peppers Flop
Submitted Monday, January 5, 2009 - 4:19pm [Dine in]

My friends and I (group of 6) went for dinner at Sammy J's on a weekday during the middle of December. It so happens there was a huge group there (30 people), which caused our food to come after more than an hour and the quality of the food was ridiculous.

I ordered a yam fries appetizer for approximately $6.50 and the number of fries I got was the same as the side plate amount on someone else's burger. I ordered the seafood melt and for some reason, they put some napkin underneath it. Now it doesn't take a genius to know seafood melt will have cheese on it... with a napkin underneath you're just asking the cheese to stick to the napkin. I was afraid of eating napkin with my sandwich the whole time.

We waited patiently for about 45min before we asked the waitress why our food was taking so long. She then told us about the party of 30 people, which has caused the kitchen (and service) to grind to a halt. If we had knew this when we were seated, we might have been happy to leave for another place. We told the manager we were not satisfied with the service that night, because we had to wait for over an hour for our food. The manager told us that the waitress had mentioned food will take longer prior to us ordering... we were pretty pissed after that, because obviously she did not. We had to ask her after 45min to get this information! After realizing that he (the manager) made a mistake in arguing with us, he offered us coupons for yam fries. Let's say that I don't think I'll be coming back... and definitely not for their yam fries appetizer, which was the size of a side order, for $6.50.

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