Recently visited on St.Paddys Day. Service started off ok until I received my burger on a "refrigerator" cold bun. This bun had never seen a toaster oven or any other warming device and was cold to the touch. When I presented this to the server they agreed and promised me another. After 5 minutes waiting I noticed an open faced burger sitting on top of a toaster oven (in hindsight I suspect they moved the burger etc. over from the first burger) for over a minute and thought to myself, no ... that can't be mine; but lo & behold I see them take it from there, wrap it up and present it to me as my new burger. And it was as cold as the first one.
Two strikes and you're out in my book so we promptly left (still hungry). I got the name of a Manager and phoned him and let him know about the pathetic food and service and he promised to get back to me. So far his response is on a par with the other experiences I had there; piss-poor!
I had previously gone there every few weeks with my kids but we will definitely not be going back there any time soon!