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OudijnCoquitlamSince August 5, 20151 Review
Average Rating
2 (1.8)
  • Food2 (2)
  • Service1 (1)
  • Value1 (1)
  • Ambiance3 (3)

Reviews

Displaying 1 - 1 of 1 Reviews Found
Old Vines Restaurant3303 Boucherie Road, Kelowna
We have had good food and service several years ago, but things have definitely gone downhill.
Submitted Wednesday, August 5, 2015 - 10:16am [Dine in]

Our party of seven had lunch at Old Vines on Tuesday, July 28th. The server was disinterested, surly and almost invisible which was only made worse by the length of time from our order to receiving our food (over an hour). After having to inquire twice about our order, it arrived but the food was disappointing. The $9 fries were soggy and cold, salads were limp, and the portions were relatively minuscule. The manager apologized for the service, but the excuse that they were busy (the restaurant was only half full) fell flat. The misses on almost every aspect of our visit indicates a managerial problem. The 15% reduction in the bill by the manager did not make up for a special lunch with seldom seen friends.

Perhaps the restaurant has become complacent and relies on the tourist trade, knowing that most of their customers are just passing through.

  • Food
  • Service
  • Value
  • Ambiance