Went on a weeknight, and normally wouldn't go to a "chain" but options were kinda limited (due to dietary restrictions).... it was a slow night, as it was mid-week and super cold out.
Service was extremly! slow!!! IT wasn't even a full restuarant (less then half full) and yet it seemed to take forever to get service!! The table behind us, arrived and ordered and received thier food before us?? How does that happen??? There were 2 of them, 3 of us.. come on!!
So my friend ordered yam fries - pretty standard stuff right? but apparently they don't serve that with thier normal dip, they changed it to some asian thing, which was aweful! Apparently Milestones changed it and didn't have thier regular one?
We ordered our mains, and as mentioned, took forever to arrive, at one point we even asked how much longer it may be (hint hint - hurry it up?) and we were told a few minutes... 10 minutes later it arrived?... .friend ordered shrimp dianne? and was not impressed, other milestones locations don't skimp out on the shrimp! other friend had gluten free pasta... and it was okay... my mushroom chicken dish was okay, seemed like chicken was overcooked??
I am sorry, but we were not impressed...I know it's a chain but other locations of Milestones, seem to have much better food and service then this particular location -- Folks you're on Robson street.. aren't you supposto be trying to impress???

So I was at home watching the hockey game and decided to get delivery. After reading many reviews I thought I would check this restuarant out.

I ordered the Penne Boscaiola, thinking that it would be okay. After a bit of a problem with delievery (who ever packed the items at the restuarant didn't fasten/close the containers properly) I opened my dish. Well if looks could kill? It didn't look very appetizing, but i thought it can't be that bad? What a mistake -- do they even season anything? It was very bland .. no flavor at all! You would think the sauce had something - but no.. it was like they just threw some penne pasta with some sauted baby button mushrooms chopped in half, and a bit of peas and what looked like sliced ham, and bland sauce. -- -urhg! I had to season it up myself..

If this dish is a reflection of what is served at their restuarant, there is NO WAY I would want to eat there.. so gross! I had to throw it out - what a waste of money! Now I have to go find something else to fill me up.. thanks alot!

Came here over the weekend for a friends birthday.. unfortunatly I couldn't eat any of the mains or appies, but my friends all said they loved what they ordered. Drinks were great too, and as someone who wasn't drinking that night, I was impressed that they have a menu for non-alcholic beverages (and it's not just pop/juice) - some creative and tasty drinks. Desserts were good (chocolate souffle?). Was quite busy that night, and staff was excellent and friendly and very nice - not the usual yaletown attitude..

Came here for my 2nd or 3rd time and I have to say fantastic! We had brought along a friend from out of town (who was craving Thai food) and everyone enjoyed everything. Fantastic Thai food and great service and we had enough left overs for the next day! Lots of variety in thier dishes, and the staff was very helpful and kind. Unfortantly we were too full with main meals that we didn't have room for dessert but will try another time. Great stuff! Will be back soon!

After my last experience at the yaletown location of Milestones, I wasn't going to be rushing to go anytime soon. A few of my collegues had gone since our previous experience (after they had thier reno) and they were not too pleased either.
Anyways, I went not to eat or drink but rather to get some gift certificates for some friends (they go to other locations).
So I walked in .. no one was at the front... .so I waited.. then i see to servers? but instead of greeting me, they continue to have thier own conversation??? so I wait and try to get another servers attention, finally i do. I tell him I am looking to get some gift certificates.. okay, come by the bar. I guess he's new, because the bartender tells him that gc's are in the office (and the bartender seemed a bit bored/disturbed to be asked in the first place).. so poor server goes to the back and finds them and brings them back and trys to put them through on the register - i guess he's new again, because he's not sure how to punch it up -- fair enough, and I am being patient. But littly miss snotty pants (another server or perhaps manager?) comes by and seems irrated that the poor guy doesn't know? SHE gives ME? a dirty look and walks off. WTF???
honestly .. milestones is not that bad of a restuarant, but the yaletown location had something up its a$^%^.
NEVER GO THERE!!

Was in Stanley Park area with a friend, and decided to go to Whitespot for something to eat. We get there, and get seated..nice cosy fireplace - might be nice? The waitress gives us the menu's and then disappears, then another waitress comes by to light our candles (as it was evening time) and the orignal waitress quickly comes by and is all territorial with the other waitress - WEIRD???
We order our food, Burger and a quesadilla...the burger is just a bun with sauce and the patty... umm where's the lettuce? or tomatoe? Had to flag the waitress from across the restuarant, as she seemed to disapear again. Waitress replies that's how the burger comes - WHAT?? SINCE WHEN??? she takes it back, no apolgy. Later we order dessert, and the fudge brownie tastes like it had just been taken out of the freezer and hasn't completly finshed thawing??? umm doesn't the menu say it's supposto be a hot fudge brownie?? the "fudge" was from a squeeze bottle.. not hot!
I know it's whitespot, but come on folks! lets get with it.. if other locations can get it, why can't you guys?

Been to Rugby Club.. but service declining..
Maybe its because every time I go it seems to be busy, but wait staff and hostesses seem to spend more time chatting each other up, then actually doing thier job??? did speak to one who said that most of the staff are "struggling actors".
Drinks are great, but food is hit or miss at times.

Went to Nyala a few months ago, and to be honest didn't know what to expect, but was pleasently surprised.
Staff was great and friendly, and very helpful trying to explain what the dishes were. Family run restuarant, which adds to the charm. Was a packed house when we went, but must say service wasn't rushed or bad - great job!
Food was great! For a first time trying a different ethnic dish, this was great. Will hopefully be going back soon!

A new location just opened up on Main and 13th, so I thought I would try it. I have never been to Vera's before, but had heard many good things, and my sister had been to a diff. location and she said it should be good.. We decided to call ahead our order and pick up. No problem they said after we submitted our order, should be ready in 15 minutes.
We arrived 15 minutes later, and waited another 10. Then were told they "ran out of fries" and staff seemed a bit confused as what to do. They did mention they just opened on Wedneday (5days prior) and they werent sure how much stuff they needed to order. So they suggested either taking it off or getting onion rings.. as we had 2 orders of fries, I said cancel one and make the other onion rings. Staff didn't seem to understand how to calculate it. Others waiting for thier orders also were not told of the fries run out situation until the rest of thier orders were completed either.
Overall, I would say the burger I had (Lamb) tasted great... wasn't impressed that they charge extra for things and they didn't mention that when ordering, but food was good - over priced, but good.
Service - well okay, I know they just opened up so maybe give them a break this time, but most of the staff seemed happy and pleasent, the cook however, seemed geniunly not happy to be at work.
Will perhapes go again, once they have settled down a bit and figured out how much supplies they need.