The first time I went it was a pretty big disappointment so I decided to go back two more times hoping they would vindicate themselves, here's what I found:
Food: I gave it a 3 because I feel that maybe I don't understand vegetarian cuisine. Does a lack of meat have to be positively correlated with a lack of taste? As in, no meat, no spices? I'm exaggerating a little here, but you get the point. The nacho's aren't bad.
Service: Worst service ever. Wait to be seated (not their fault I know), wait (15min) for someone to give us a menu, wait for (20min!) for someone to take our order, and wait another 20min for food to arrive. Thats almost an hour before I actually start eating. Once the food was dropped off, no one bothered to check up on us and once we got the bill no one came to pick up my credit card (I ended up going to the front).
Ambiance: Like an old summer cabin thats lost its rustic charm, only to be face with wobbly tables and chairs that pain me to stay longer (maybe thats how they encourage turnover?). They make up for all of this by having live music on occasion. To be honest, the musics not bad, it helps me ingest the hastily prepared food.
If you have nowhere to go at 3am and you're craving nachos or noodles, there is no better place to go. But during regular hours, your money can be better spent elsewhere.