Having served in the past, my biggest pet peeve were patrons who complained, but kept returning to the restaurant, only to complain more. Why not just go somewhere else? This is what I suggest you do instead of paying The Templeton a visit.
I have been there a few times, but after repeated awful, and slow service (when I say slow, I actually mean ignored) I will not return. I am certain I won't be missed as this diner is aways busy (how? I don't know).
Most of the servers act like/resemble grown-up versions of sad, emo teenagers with attitude. There have been a few instances where I have waited @ the counter for @least 1o min while being seen but not acknowledged . I know what it is like to serve brunch, so I am usually quite forgiving, but after a few visits I am starting to realize that this is their 'style' of 'service'.
I have the usual plethora of complaints eg. water glass never filled, waiting for drinks, being ignored, the list could go on. I will sum it up by saying that on all of my visits, I have gotten the distinct feeling I, the customer have inconvenienced the SERVER by coming in to eat.
The food is decent (if you are willing to brave this place, the veggie meatloaf is good) but not memorable enough to encourage a repeat visit.
True, the place is dirty, but the design and concept are attractive. With that in mind, it's unfortunate that they do not have enough of a follow through with there staff.