Took my aunt to this restaurant on a Thursday night and we were the only ones there to be served. asked the young waitress for a monte cristo coffee drink and she responded by asking me how to make it. I told her just don't forget the sugared rim and the whip cream. My aunt had to go through three drinks before the waitress hit the one she could make,( rye and coke ). my drink came without whip and she said that someone went out to buy some, never got it. meal came and was fine, the constant smell of sewage from the washrooms wrecked it. went to pay with a $100 bill and she asked how much change I wanted back and I said " all of it " Her and other staff for the next 10 min struggled to find 63.00 that was owed to me by getting it out of their purses and wallets, then she shorts me by a toonie and when I ask for it she says " I will try and find you one ". Keep in mind that she was very nice and polite the whole meal. That was not the problem at all. It was the very poor management and guidance for the staff and being unprofessional and unprepared and we were just one table to handle. I nicely told the waitress of my complaints and said that we will not be back.
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Submitted Sunday, March 20, 2011 - 7:08pm [Dine in]
After walking around fort langley on a sunday afternoon, my husband and I decided to eat lunch here.
We walked right in with no lineup and seated immediately.That was about the fastest part of the lunch.
Waited for about 10 min, then someone approached letting us know that our server would be there shortly.
Another 5 min and we ordered our meal, a pop and a tea. 10 minutes later our drinks came but without
cream or sugar and my cup was dirty, had to ask for this to be taken care of. The meal came at a perfect amount of wait time and was very good. We were left alone to eat and not asked for refills at all, barely saw our server.
The ambiance of the place is incredible, from the lighting, decorations, background music, and even the
restrooms where all tied in with an elegant theme. The sports on tv above the bar was the only thing that was a bit out of place. But not really a big deal, could not hear it anyway.
The bill was your typical price for a lunch, very reasonable. We will be back to try some of the other days
that they have specials on and to give the service another try because to be honest after we sat down, there
was quite a lineup at the door for a large party that they were not prepared for.
Was this review helpful? 38 / 46 users found this review helpful.
Submitted Friday, November 9, 2007 - 5:29pm [Dine in]
My husband and I dine at this restaurant for our birthdays and anniversaries every year.What brings us back is the welcoming greeting we receive by the manager, the friendliness of the staff and we always order the seafood combo plate for two, yum!
Was this review helpful? 1 / 5 users found this review helpful.