Login or Register
Do a search below using the city or postal code search box if your city is not listed above.

nevercookagainVancouverSince November 27, 20108 Reviews
Average Rating
3 (3.2)
  • Food3.5 (3.5)
  • Service3 (2.9)
  • Value3.5 (3.5)
  • Ambiance3 (3)

Reviews

Displaying 1 - 8 of 8 Reviews Found
Coast1054 Alberni Street, Vancouver
Love this place
Submitted Saturday, November 27, 2010 - 5:27pm [Dine in]

I have frequent work lunches here and personal dinners and have never been disappointed. Service is excellent, food is fantastic and atmosphere is wonderful. Pricey but one of those places where you are not there for just the food and have chosen to eat there to be seen and enjoy the environment.

  • Food
  • Service
  • Value
  • Ambiance
Take Sushi4528 Hastings Street, Burnaby
Very Rude: Chinese owned
Submitted Saturday, November 27, 2010 - 5:20pm [Take-out]

I am usually the last to complain about bad service in asian restaurants but when the owners/servers are actually rude to you, it is a different story.

We celebrated the birth of our child a while ago and decided to try Take sushi. The Mrs placed the order and was trying to get food before our little one's bed time so tried to put a rush on the food for pickup.

When I go there, they made me wait...(no problem typical asian service) They were chinese speaking and because I don't look chinese, didn't realize I could speak. What really made me upset was they were complaining about my wife's request to see if they could have the sushi ready 5-10 minutes earlier. In chinese they said in Mandarin ( who does this girl think she is, we'll just run the whole restaurant for her...etc. etc. along with some not so nice chinese expressions) I glared at them until they stopped, picked up my food, that wasn't rushed (actually ready later than originally promised) and left.

I worked and lived in the area at the time. My lunches consisted of friends who worked within 1km of this restaurant from companies with hundreds of employees in their buildings. I had at least 4 incidences where someone in the group recommend we go to this place and after my story, diverted them to other Japanese restaurants nearby. They all have not been back and have told their friends about the story too. I refuse to go back.

I hope they read this, it's one thing for slow service, I get that... but don't assume others don't understand what you are saying when you are being rude to your customers. That is inexecusable.

  • Food
  • Service
  • Value
Double One Chinese Restaurant4057 Hastings Street, Burnaby
One bad experiece overshadowed 5 years of patronage
Submitted Saturday, November 27, 2010 - 5:05pm [Dine in]

I used to go to this restaurant twice a week for about 5 years. I worked in the area and lived there. My family and friends live in the area too. I would say I spend on average $40/week there. Any family gathering, lunch with co-workers, take out, dine out was here. Loved the food, soups were great, we knew the owner and all the workers and they treated us well. All it took was one lunch where the owner was incredibly rude to myself and my guest because they were in a hurry and asked about the food. Granted, it was busy that day but still, after all that patronage, the comment he made was not acceptable. As a result, I have not been back for 3 years and luckily have found a new top 2 for chinese restaurants in N Burnaby.

  • Food
  • Service
  • Value
  • Ambiance
Triple Coconut Tree4126 Hastings St, Burnaby
best pho in N.Burnaby...For now
Submitted Saturday, November 27, 2010 - 4:54pm [Dine in]

Pretty good Pho but not as good as the few "best" in the Vancouver area. However, this is the best one I have found so far in North Burnaby. Soup is better than most, but not a big fan of their salad rolls here. I've eaten here probably 30 or 40 times and haven't been sick or had stomach issues so it ranks an outstanding for me in terms of Pho standards. A little history: This restaurant used to be located next to the 7 - 11 off Rupert and 22nd. I used to go there about 7 years ago and was a favourite of mine back then. (They had steamed crepes before that were awesome! but not at the new location).

In terms of service, you don't go to places like this for the service. It is typical for asian restaurants. If you would like further explanation, see my service description/explanation under Sushi Garden Burnaby (Lougheed Hwy).

  • Food
  • Service
  • Value
  • Ambiance
Joey1899 Rosser Ave, #109, Burnaby
Not here for the food
Submitted Saturday, November 27, 2010 - 4:42pm [Dine in]

Would like more choices as I frequently have to force myself to find something that looks appealing to me. However, the food is always good when it comes... but I never come here for the food.

Servers are friendly and atmosphere is great. Great place to watch a game. I've been waiting for something like this to open in Burnaby for a long time.

  • Food
  • Service
  • Value
  • Ambiance
Sushi Town5935 Hastings Street, Burnaby
2nd Favourite North Burnaby Sushi Place
Submitted Saturday, November 27, 2010 - 4:16pm [Dine in]

Great place, but don't expect good service..Group favourites include spicy tuna sashimi and the Awesome roll. This place gets busy but if the wait is too long, and you are up for some chinese, go to Peking Restaurant down the block for my 2nd favourite N Burnaby Chinese restaurant

  • Food
  • Service
  • Value
  • Ambiance
Peking Restaurant & Wonton House5939 E. Hastings, Burnaby
Great food
Submitted Saturday, November 27, 2010 - 4:10pm [Dine in]

Not many choices for decent chinese in North Burnaby so this is one of them. Crowd favourites are the beef and brocolli Chow Mein, ginger fried beef and General Tso's chicken. We have come to know the owner and the friendly guy and wish them all the best. I have found another really good chinese restaurant in North Burnaby that has the best chinese food I have tried in the Lower Mainland but I won't divulge since it is pretty small (few seats) and they are pretty busy already. However, this is definitely our 2nd favourite Chinese restaurant in Burnaby.

  • Food
  • Service
  • Value
  • Ambiance
Sushi Garden4269 Lougheed Hwy, Burnaby
Generally speaking, in my opinion...
Submitted Saturday, November 27, 2010 - 4:03pm [Dine in]

Not sure if I should divulge an obvious difference in suburban asian restaurants because it is so much fun listening to all the service complaints when it comes to them.
Oh well, I think I will do the right thing and shed some light on this for my fellow reviewers.

1) There are at least 2 standards of service for restaurants...each with their own rating systems that are independent of each other. For this purpose I will focus on only 2. A) Higher end restaurants (usually european/N. American and B) Asian and asian owned European/N. American)

Typical service for A) Wait to be seated by hostess, waitress comes by to take drink order, food order, bussers come by for refills etc.. In general (Proactive service)

Typical service for B) Find someone to seat you, flag your own waitress for drinks, food, refills and bill. In General (reactive service)

Type B restaurants, this is the norm, they don't realize there is anything wrong...they may not be smiling because they are super busy and over worked and typically expect less tip than a type A restaurant anyways.
Type B restaurants do not focus on tips as much as Type A, their job is to react as quickly as they can and pump out food as fast as they can.

Solid Service in Type A: not too much wait to be seated, for food and reasonably frequent refills, waiter checks on table,

Solid Service in Type B: They respond to your requests to be seated (placed in proper order if busy), they are withing 10-15 minutes of their predicted wait time. They get you water / refills when you ask for it but sometimes will forget. You will need to flag them down (no set server necessary) for any requests. A second successful request with quick turn around is still acceptable to be Solid service. You ask for your own bill when finished and pay for it by going to the cashier by yourself.

Hope this sheds some light, you can complain that it should be consistant across all types of restaurants but what it comes down to it is we have some of the best asian food in the world and the reason why is the people who open these restaurants are from asian cultures (who usually aren't use to the tipping practice) and hence, proactive service.

Small price to pay for good food.

  • Food
  • Service
  • Value
  • Ambiance