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After reading reviews here I decided to get some for lunch. It was great. Decently portioned with two pieces of bread for only $12.50 (I got seafood-mushroom w/ white sauce).
Excellent pasta, large portions, at a very reasonable price! Will return to dine in.
The woman on the phone was rude, but the man I spoke to later was very nice and polite. I think he was the manager.
Food:
Pretty good food! Great selection and nice menus.
Service:
We were seated and left alone for 10 minutes. Very hard to get someones attention... they were obviously short of staff.
Value:
Standard for this kind of restaurant, except drinks are a little expensive.
Ambiance:
Modern, but dirty by the windows.
Overall:
Decent place for the food. Will return and recommended.
Food:
Delicious Pork+Chives Gyozas - the other two kinds (pork, and shrimp) was not as good but still fair. The ebimayo was alright, a solid 3 but not the best. However, the buttered scallop/mushrooms were disappointing. It tasted too strong (not garlic but rather mushroom-seafood). Food also took quite a while to come.
Service:
Decent, but the hostess/waitress girl had trouble understanding some of the things I said.
Value:
Comparable to other izakayas.
Ambiance:
Dim, a little old, not very loud for an "izakaya". Solid.
Overall:
Decent but I prefer to go to other places.
Food:
We started with Seasons Famous Stuffed Mushrooms which tasted very rich and creamy. The Seafood Fettucine Carbonara was delicious and is recommended. The NY Steak however, was not the best. It was cooked perfectly, but a tad chewy. The veges were cooked just OK. We finished with a creme brulee that was good as expected.
Service:
The hostess and waiter were very friendly and helpful. The only reason preventing a 5 star rating from us is because of the inexperienced busboys. They were rude, silent, and did not smile. They seemed rushed and very jittery.
Value:
Prices are expected for these kinds of restaurant.
Ambiance:
We were seated outside on the patio with a beautiful view of the city. The inside was also very clean with lots of windows. The only complaint was the flies outside.
Overall:
Beautiful view, with good food and service. Will return.
Food:
After going to the Burnaby location multiple times, the food was disappointing. My NY steak was overcooked, but they quickly changed it. Except too quickly, because the replacement was too raw. The prime rib was up to par with the other chain restaurants.
Service:
Trained, polite and knowledgeable. Our waitress checked up on us a couple times. After I said my steak wasn't cooked properly, the manager came to apologize and offered us a free dessert.
Value:
Standard prices for a steakhouse. $34 for a 14oz NY steak and $21 for a 8 oz prime rib.
Ambiance:
Well decorated, enough privacy but not isolated. A little old but the mood was welcoming. Nice and clean washrooms.
Overall:
Fair quality, but other locations are better.
Food:
HUGE portions. If you want to eat an uncut fish and blown up rolls, come here! Watch how they make the spicy sashimi - sure opens up my appetite. The only thing alright is the Tonkatsu.
Service:
Honestly, fast food places have better service. Young untrained waitresses who bring wrong orders almost every single time we visit. Some can only speak minimal English.
Value:
Cheap, huge portions. Low low quality.
Ambiance:
Cafeteria with waitresses. In other words, a big open room with overly crowded tables and chairs.
Overall:
If you're really hungry and don't mind poor quality food, Sushi Town is perfect. Otherwise, NOT recommended.
Food:
The West Coast Prawn Salad was decent. Large portion and quite filling for salad. The Hickory Back Ribs & Cajun Chicken Combo (Full) was VERY large and could definitely be shared. The chicken was great, although it was a little salty. The back ribs were standard and nothing special. The Earl sized Clam Chowder was delicious as usual though.
Service:
Young waiters/waitresses. A little fake at times but overall a good attitude. Slightly inexperienced.
Value:
Why not pay a little more and go somewhere nicer?
Ambiance:
Dim and noisy. No layout whatsoever -- kind of like a cafeteria with fancy chairs and decorations.
Overall:
Come here for the atmosphere if you want to watch the hockey game or something, but not for food or a formal dinner.
Food:
Decent food portions - the two of us shared an appetizer and a main and managed to be full. The spring rolls weren't the best as they lacked taste. The Pad Thai was satisfying and could compare to other places.. even Thailand.
Service:
It was a Monday night and definitely not busy. There were two waitresses. One was nice, and the other was rude. I asked if there were anything that wasn't spicy and she responded "you can make it mild, medium or hot". I'd expect a little more for the price.
Value:
Again, decent portions but the price is also a little high. $9 for spring rolls (a little expensive) and $15 for the Pad Thai (decent).
Ambiance:
Most people rated this a little higher than we thought. The decorations looked cheap and awkward. It was a little uncomfortable for us, but this may be the real atmosphere of Thai.
Overall:
Will we return? Maybe if we are craving Thai.
Recommended for Thai lovers!