Service: even more insulting
Overall: big let-down (except the ice lemon tea)
We go to Hong Kong style tea restaurant very often. We have visited this Honolulu on Kingsway 3 times in the past 2 months. The first time, we were impressed. The food was good, and the ice lemon tea was great. They had the right type of crushed ice.
The second time, the service was not as good. When the soup came, the bowl had more bones than soup. The food was a let-down, too. Dry and some looked worse than left-over.
Our last visit, the ice lemon tea was as good as usual. We ordered gailan stir fry with sausage. Half of the dish was cold. How can that be possible when they insisted that it was freshly cooked? The waitress appeared to be helpful and offered to heat up the dish.
However, after she "heat it up", it was colder than before she took it away. Apparently, the waitress thought their customers were so stupid that they couldn't even tell the temperature of the food. To be fair, after talking to the owner, we didn't pay for that particular dish. Of course, no more return and it's out from my list. (Too bad for the ice lemon tea.)