My boyfriend and I were searching for a place to go on a Friday night near our house. Seeing as the weather was nice and a cold beer sounded inviting, we thought we'd try the seemingly cool Shack.
We were sat on the patio and waited way too long for someone dressed in sweatpants to ask us if we wanted a drink. Our drinks were brought to us, and even though we had told the server we would want to order food, it wasn't until my boyfriend tracked her down that she came to take our orders.
I ordered my steak sandwich medium. It came to me - no exaggeration - raw. It looked as though they dropped it on the grill, flipped it and threw it on the bread. I was disgusted. I would have told our server, but she didn't come to check on us once. After my boyfriend got up and tracked her down, I was told a new sandwich would be brought to me. At least 15 minutes later, a way overcooked sandwich was brought over on a cold, untoasted bun with soggy mushrooms making the bread entirely inedible.
The service was horrible, the food was a total joke, and our overall experience was garbage. The worst part? They charged us full price for everything.
This place sucks. There are enough places around West Broadway; don't waste your time here.