Submitted Sunday, February 21, 2010 - 2:54pm [Dine in]
Weird how a restaurant can have such amazing reviews and such horrible ones. Went there for a birthday party, there was about 14 of us. Food was very inconsistent, people at our table ordered the same thing but they all came a little different and even though we ordered at the same time people received there dishes at completely different times. (an hour inbetween people receiving their dishes). Food was just not good, even melting cheese seemed to be beyond them as our fondu was a big globule mess. We ordered a bunch of shots, the bartender assured us they weren't too expensive...however when we got the bill they were $10 a shot, that was ridiculous. The service declined throughout the night as we wondered if I waiter had left the building or something. Sorting out the bill become horrific! When it came to the bill, they were not able to take different debit and credit cards from different individuals. They wanted one person to pay for everything because of their lack of technical know how. Our bill was upwards of $2000, who in a single party is going to pay for all that? We argued with the guy for about an hour that we all wanted to pay separately. We had to go to another party so we ended up running out to a bank machine and slapping down some cash before anything got resolved. I realize it is customary to add gratuities when there is a large party but 20% for service that was so lacking, just nasty.
Save your money and go to a real restaurant.
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Submitted Sunday, February 21, 2010 - 2:34pm [Dine in]
Beautiful restaurant, decor is gorgeous. But that and its great drink menu is about all going for this restaurant. Besides the great presentation, the food was very lack luster in flavor. The mackerel was so boney it got stuck in my throat a couple of times, literally had to choke it down. Can't remember the name of the dish but butter fish or something like that, it was so dry it was rubbery and we had to wash it down with liquid....etc etc. None of us left feeling there was even one dish that was worth coming back for. We all left feeling like it was money wasted. Out of all the izakaya restaurants in the Robson area this has been my least favorite and I definitely would recommend spending money elsewhere. Really too bad considering how beautiful it is.
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