I like the food here. I've been several times. I pretty much always order the Katered Affair. It's $12, and enough for 1.5 people (not quite enough for 2, but much more than I can eat alone).
The service has almost always been friendly, but it's just terribly slow. I don't think it's because the servers are bad, I think it's because they are horribly understaffed at this restaurant, and the servers have too much to do.
I've waited an hour for food to arrive more than once.
I actually don't go there anymore because of the slow service, I just call ahead for take out. I like the food, but I just can't wait 20 minutes to be served, and then an hour for the food to arrive.
I would recommend going if you want a really cheap meal and you have 3 hours to spend on dinner.
Also, the music played in this restaurant is usually rap/r&b, and it's quite loud. It's not like Eminem or 50 cent, it's much more interesting and relevant, but it's still got the same kind of sound. Personally I like it, but my bf can't stand it, and I would certainly never take my parents there.