My friends and I came here on a Saturday evening to celebrate a birthday. The decor is simple and beautiful but I sat near the door and had to wear a coat and scarf the entire time. Need a better door jam here.
We were offered water and/or sparking water but no drink menu. The birthday boy had a cold and didn't want any alcohol but had they offered a drink menu I would have bought him a wine or beer.
We were offered a small plate of homemade potato chips for nibbles.
We ordered the meal for 4 which included appetizers and the entree dish.
The appetizers were not outstanding, consisting of an eggplant spread, hummus, pitas and two different small salads. I felt this was enough to feed two people, not four.
Although the appetizers came after a timely 20 minutes after ordering, the entree did not arrive till nearly 45 minutes later. No one came by to see if we wanted anything else, a drink, more food, etc. I notice the other tables did not have food for quite some time either. Half an hour waiting for the entree, a guilty looking waiter asked us how everything was. Uh, how about apologizing for the delay or explaining why it is taking so long or offer us a drink list?
When we finally got the entree I couldn't possibly see why it took so long to make this dish as there was no fancy prep work on the plates except for a couple of pyramid-shaped rice mould on a dish. BTW, the saffron rice tasted like someone threw in a dirty dish rag while the rice was boiling - it was pungent to say the least.
The lamb sausage, beef and chicken, however, were very tasty, aromatic, tender and juicy. For four people we each got one sausage, one beef skewere and two small small chicken pieces.
Overall, service was verrrrrrrrrrrrrry slow and I resent having to add more money to the parking meter even though I had already put in two hours. This simple meal should have had us in and out within an hour and a half at most.
I was put off that there was no apology, explanation or recognition of how long the food took to arrive at our table. My friends, nice as they were, put in the obligatory 15% tip but it was more out of pity for the sorrowful young inexperienced waiter than for anything else.
With the long wait and unexpectedly small portions I was hungry again soon after. This was not dinner, it was tapas.
If service had been better I might have come back to have a single menu instead of the menu for four.