My wife and I are wedding photographers, and we've been there for so many many times. Consistently, we've been experiencing the same poor, very poor service!!! This review is totally about the service but not the food.
In order to provide an objective review, I'll give my comment in 3 different perspectives.
1. As vendors:
A vendor's meal will be provided to all vendors in a separate room if vendors do not seat with other guests together. While the new couple, wedding party, all other guests are having their bread, soup, and salad, nothing is served for the vendors. "Nothing" means really nothing, no bread nor even a glass of water. Even you ask, or the new couples ask, absolutely nothing will be served. Until the entree being served, usually will be at least 9pm to 9:30pm, then the vendor's meal, which is in the size of a kid's meal portion of vegetable pasta, will be served. Sometimes, when the vendor's meal is served or before then, some vendors were gone already.
2. As regular guests:
All servers are professionally trained for carrying out their basic duty. That is, to serve food and collect empty/used plates as fast as they could. Sometimes when they accidentally kicked or hit on guest chairs with guests sitting on, no "sorry" nor "excuse me" will be heard. Moreover, when some guests (including the parents and family members of the new couples) wanted to get up and go to bathroom or something, they have to yield the way to servers because servers won't stop or pause for whatever they're doing.
3. As new couples:
I thought the servers only being inconsiderate to guests and vendors but actually and surprisingly not. When new couples are doing their first dance, hard working servers still work brainlessly or like programmed robots, walking thru the dance floor to and from with bus pans and trays with used plates as if they didn't see the new couples are dancing in front of them.
The term "inconsiderate" is actually too mild to describe the scenario, "rude" and "uncivilized" might be more suitable. Not only us, many of other vendors who we know have been experiencing the same. If you are a couple considering Brock House as your wedding banquet venue, only if you would like to upset your guests and vendors as well as yourselves, you may please reconsider and find somewhere else.
(Too bad, the minimum rating is at least 1 star. Can I go for minus 10?)