Other Half and I decided to broaden our horizons and try something new (for us). Passing through Richmond later in the morning, we flipped a coin and headed for Korean BBQ. Because we had passed this place in the past, we went in.
Server/manager/greeter/busgirl seemed QUITE startled to see us. We were early (11:45-ish), but sheesh. We were seated at a table in the very middle of the room, a table with no burner. We had told her we were there to try the BBQ, and could we please move? Great consternation and consultation with someone in the kitchen, then a reluctant move to a window table WITH a burner. BUT, no one in the building knew how to light the burner/BBQ(!), so if we wanted to wait until "the manager" got there, half an hour or so, we could do BBQ. Just because they didn't seem to want to do BBQ for us, I got stubborn (Scottish blood), and said we'd wait. As she was scurrying away, I managed to get her attention and order two beers while we waited.
After a short while, a very cranky young man bustled into the place, and grabbed the business-end of the burner from the table. We tried, but he would NOT make eye contact or crack a smile. He got the burner going, snarled at the server, and disappeared into the kitchen, where a loud haranguing match began. Meanwhile, there we sat, waiting for the burner to be ready and waiting for the server to take our order.
FINALLY, we got going on our adventure. I ordered rib steak, the OH ordered BBQ squid. The plates were delivered with a distinct thump. Good thing it isn't rocket science, as we were on our own. The meal itself was very, very good. The rib steak and the squid were both excellent, the side dishes interesting. They "forgot" to bring side bowls of rice, but "remembered" when I asked for it. They shouldn't have pictures on their menus...
Room was nice, with two parts. We were in the cafeteria-looking side, the other side looked more like a lounge. The bathrooms were quite artistic, and very clean.
Bottom line, hmmm. The surly, reluctant and evasive "service" somewhat spoiled it for us. Sorry we are not Asian, but in the Lower Mainland, these days, it shouldn't matter. Usually, I am happy to report it doesn't matter. Would try another Korean place for more BBQ, but will not be back at this place because of attitude.