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MarshallPlacidRichmondSince November 20, 200914 Reviews
Average Rating
3.5 (3.7)
  • Food4 (4)
  • Service3.5 (3.4)
  • Value3.5 (3.6)
  • Ambiance4 (3.9)

Reviews

Displaying 1 - 14 of 14 Reviews Found
Market by Jean-Georges1115 Alberni Street, 3rd floor, Vancouver
Delicious Christmas Brunch with Spotless Service
Submitted Friday, December 28, 2012 - 1:29am [Dine in]

Had a great Christmas Brunch with my family.

3 course meal was right on the spot with at least 5 choices per course. There is something for everybody. IMO, I prefer sit-down Christmas brunches over buffet style ones. With buffet, there is a lot of food, but the taste is usually bland and cold.

Appetizer: Scallops were cooked just right with a unique sauce that went well with the scallops.

Mains: French Toast. Not just ANY french toast... it was charred slightly on the outside, but there is no charred taste. It was simply crispy. The inside of the toast was wonderfully fluffy and a stark contrast to the outside. Perfect! Coupled with... cinnamon apples.

My wife had the organic chicken with melted cheese on top. She said she LOVED it.

Dessert: Cheesecake with Kumquat. This dish was a perfect sized portion. It finished the entire meal and didn't "overfill" my stomach or left me with yearning for more food.

Service: ALmost perfect. You be the judge: the entire meal took 1.5 hours. I thought that was a little long. Perhaps, 1.25 hours is better?

But, as you can see, I am looking for things to pick on. The service was wonderful and attentive. All the servers were spotting smiles and there were no mistakes.

Value: It was a Christmas Brunch. I expected to pay a lot more than the $49 per person price. The Christmas brunch buffets at other restaurants were $70 or more AND I could not get a table (I booked a day earlier). I believe that brunch on regular days is only $29. At $29, for the same menu, it is practically a steal. See here:

http://www.marketbyjgvancouver.com/file/2217/MRKT_SLV_Brunch_10.08.12.pdf

Parking: 98% empty stalls underground parking for the hotel. $5 if I remember correctly.

Ambience: Very contemporary and the elevator to the restaurant was all glass, even right to the parking level. Ingenious. It was somewhat like an airport... The only thing I detested was the short outdoor walk from the elevator to the restaurant.

Conclusion: I will go again, even if it is only just to eat the french toast.

I highly recommend this restaurant.

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Sun Sui Wah Seafood Restaurant4920 No. 3 Road, #102, Richmond
Dim Sum at 2PM On weekend = Reheated dim sum
Submitted Sunday, December 12, 2010 - 3:40am [Dine in]

I went for dim sum at 2PM on a weekend.

The food was okay, but realized it was simply reheated dim sum.

If they were going to reheat the dishes, then there is no point in eating at the restaurant.

If they freshly cooked or made the dim sum dishes, it would have been much better.

I prefer not to pay full price for reheated dishes. I think that most people would agreed with me on this.

The service was fast and to the point, as always in Sun Sui Wah. No extras and no mistakes.

The value is okay, but the food was reheated!

Sun Sui Wah's location is still okay looking. It is not too old and not too new. In the next several years, they may require a renovation, but for now, it is a solid 3.

ConclusioN:

If you are going to eat at the restaurant for dim sum, make sure you go before 2PM or even earlier, to ensure they actually give you freshly prepared food, not reheated dim sum.

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Blue Water Cafe + Raw Bar1095 Hamilton Street, Vancouver
Group Event was FANTASTIC/WUNDERBAR/DELICIOUS! - Exemplary service - 5 stars all-round
Submitted Monday, December 6, 2010 - 7:16pm [Dine in]

Brief description:
Event for 39 people at the Pacific Room at Blue Water. A dozen or so guests took the sushi and cocktail mini-course.

Food:
Cooked to perfection. I was the host for the event and everybody agreed the food was excellent, one of the best, if not the best, they have tasted for seafood and Western cuisine. We had the Group course for $109 each (look for it in their menu in the group section of the website). The "table dish" of sushi and sashimi was good and fresh. The appetizers were fresh and the avocado sauce for my own dish mixed in well with all 3 different mini-dish comprising the appetizer. The foie-gras for other guests were amazing and the oysters+caviar were the best my brother-in-law tasted ANYWHERE in Vancouver (he eats a lot of oysters). The entrees were even better. The poached lobster was very good and cooked perfectly. My char was crispy on the outside (as it is suppose to be) and tender inside. WUNDERBAR! The kobe-style ribs were the best my guests tasted. That dish was braised for 21 hours before being cooked. The dessert was plate of 3 mini-desserts: the famous Blue Water lava cake/brownie + cream cheese ice cream + creme brulee. The nice little addition of liquor inside the lava cake was a master stroke. Instead of just plain "super" sweet, the mixed in liquor gave the cake a slight bitter, yet sweet taste. It was the perfect blend. The creme brulee was good, but the sugar cover on top was perfect. The cream cheese ice cream was unique.

The wine was very good. I didn't drink but the rest of the guests were absolutely charmed by the taste of 1 red and 1 white selection. The white was from Italy and the red was a local maker. Blue water is known for their wine, and Andrea, the wine director, gave the guests a perfect wine/meal combo to choose from.

Service:
My thanks goes to Brent, Scott, Jen, and Andrea for their wonderful service. There were no hiccups and everything was perfect. They put their efforts into perfecting every minute detail of the service, from the lightining, to the food distribution, etc. They were very genuine in their service. All the dishes came out perfectly timed. We had 39 guests, yet they were able to have ALL the dishes come out at the same time (within 1 or 2 minutes).

The mini courses some of the guests took before the dinner was very fun. They enjoyed the courses and were delighted that there were options to partake in, besides eating the dinner dishes (look it up on the website).

Value:
The value of the entire meal was perfect. The selection for the group course was good. Please keep in mind the dishes included a few caviar dishes, foie gras, seafood, sushi, sashimi, etc. Added to this was the fact that we booked the entire Pacific room (enough room for 80 guests), at no charge. So, it was the perfect blend of price and product.

Ambiance:
The best ambiance I have been in, ever, in a group setting. I showed a slide show in the room, and they had 2 projection screens synced up, to 2 projectors. It was easy to set up by plugging my laptop to the terminal. The Pacific room is essentially a large wine room, that measures approximately 16 feet by 45 feet. There were Christmas decorations everywhere and the room was very well lit (I love well lit dining experiences, not low light ones). Even if you don't like the room being well lit, you can customize the brightness yourself. If you are dinning for 2, the main room is dimly lit, and has a nice ambiance, but the pillars make the main room seem smaller than it really is. But for group events, the Pacific room is INCREDIBLE!

Conclusion:
Perfect service. Perfect food. Perfect Ambiance, Perfect Value. Have a group event of 10 to 80 people? Book the Pacific Room. I booked it 4 months in advance and only got a Sunday booking. The Fridays and Saturdays were booked solid 4 months in advance. Got an itch to eat for 2? The food is just as good as in group events. If the group event food is good, the dinner for 2 food is always better. Oh yeah, they have been recognized to have one of the largest selection of wine in the world, and won Vancouver Magazine's Restaurant of the year Award for 2010. Bon Apetit!

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Closed
Cucina Toscana8580 Cambie Rd, Unit 104, Richmond
Great food. Best Clam dish EVER. Good service. Small restaurant setting = ultra-private
Submitted Sunday, October 31, 2010 - 1:55pm [Dine in]

Food:

Best clam dish every with wine sauce. It was perfectly cooked with NO sand whatsoever. This has not happened before in other restuarants. There is usually a little sand in the clam meat. But, at this restaurant, there was absolutely no sand. The clams were big, fat and juicy, not small or tiny. Great dish! The entree I had was the risotto seafood dish. The risotto was okay, and there was too much risotto. The seafood was cooked well, but a little bit more protein is needed because the risotto starch/carbo overwhelms the seafood additions.

The dessert (cheesecake) was not that good. It was crumbly and the taste just wasn't there.

Service:

Great service. Prompt and courteous. Re-filled water continually. The food came out not too slow and not too fast. It was perfect timing.

Value:

Good value for the quality of food (good) theh restaurant served.

Ambiance:

I love small restaurants with a "private" setting. This restaurant is small and contained only a few tables, so I absolutely adored it.

Conclusion:

You must try it! Perfectly priced with tasty food. Skip the cheesecake though, but try the clam appetizer.

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Starry Night Restaurant9231 Beckwith Road, Richmond
Update from 7 months ago - Food is better than before. Service a little better. Same nice ambiance.
Submitted Sunday, October 17, 2010 - 1:29am [Dine in]

Food:

Maybe I chose the right dishes. But, they were well cooked and had a lot of taste.

The seafood dishes are good.

Service:

The service for the first time I ate at the restaurant was poor. For my second time, it improved noticeably. The servers were courteous though a little inexperienced and not attentive. This is actually better than before when the servers were not courteous and unattentive. The speed of churning out the dishes were a tiny bit longer than normal.

Value:
This time around, because the food was better, Starry Night is getting there in terms of matching price with the quality of their food, though it is still a tiny bit higher than what they should charge. But, if you are in Richmond, and you don't want to drive to Downtown Vancouver, Starry Night is the best Richmond high-end restaurant.

Ambiance:

Same weird/nice ambiance with light effects. Though, please ditch the 2-member band. They were okay, but I really do not prefer listening to people singing while eating. This is especially true in a restaurant where they charge $25 to $35 for each entree.

Conclusion:

They improved noticeably in all areas. But, please take out the 2-member band. It does not fit into the scheme of things. The restaurant is not a lounge. It is a restaurant. Perhaps, the 2-member band is working for free, but if the band wards off "would-be" customers, then the band is costing the owners money.

Oh and one more thing: I truly detest it when the owners themselves eat at the same restaurant. This was what happened. We know that they were the owners because we saw them bring in bread suppiles. The owners and their friends were eating in a special cordoned room at the back. This is weird. I don't want to see the owners eating with my party at ANY restaurant, let alone a high-end restaurant. You do not expect this from a high-end restaurant. They can enjoy their meal separately inside the kitchen, but not in the proximity of the customers. Now, I want to strees that they did eat in a special "room", but the door to the room was open

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Sushi Han Take-out Restaurant8180 No. 2 Rd., #182, Richmond
Review from a long-time customer
Submitted Thursday, August 19, 2010 - 1:50pm [Dine in]

Food:

It is okay. Not bad. Not good. Acceptable.

Service:

1 star. Why? Out of the 20 to 30 times I have ordered takeout in the restaurant, about 30% of the orders always have some sort of mistake.

Here are some examples:

1-I ordered Chicken Udon. I went home and found out the styrofoam container contained..... only Udon and the soup base. There is no chicken or garnishes!
2-I ordered a group combo sashimi/sushi that cost $20. The order-taker (waitress) instead ordered us the $40 combo sashimi. At that time, my friends ordered it, so I did not know what they ordered. When I got to their house, they said they ordered the $20 combo, but I received the $40 combo instead. Of course, I did pay $40, not $20.
3- I ordered a whole bunch of dishes including salmon sashimi. I took the order home and they left out the salmon sashimi. I said that it is expected that they forgot something. My wife told me to go back and get the dish back. It was basically a hassle.

I noticed that when they do make a "mistake", it is always NOT in the customers' favour. The mistake always benefits the restaurant. Isn't it weird? It is as if they check to make sure the customers don't get extra food, but they NEVER check that they are giving less than what the customer ordered or verify the order.

Value:

It is expensive for "not bad" food.

Ambiance:

It is okay. They renovated their location twice over the last few years.

Conclusion:

The only reason why I frequent this place is because it is basically 2 blocks from my house. There is one other Japanese restaurant nearby, but they are even worse than Sushi Han. Now, don't get me wrong... the food is OKAY, but the price is a little more than what the food is worth. But, when I get a craving for Japanese food, this local restaurant is okay. But, make sure you check your order befor eyou take it home!!!!!!!!!!

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Sushi Hachi Restaurant8888 Odlin Crescent, #1278, Richmond
Update from past review: Still going strong! Fresh and Consistent Quality
Submitted Thursday, August 19, 2010 - 1:41pm [Dine in]

Sushi Hachi produces consistently delicious and fresh sashimi.

The hot dishes are also unique and tasty.

I have been a patron, with my wife, of this restaurant for approximately 12 to 15 times.

Out of those times, 80% of them had great dishes.

The other 20% were still okay, but the other 80% was fantastic.

I would say that a restaurant that gives out quality food 80% of the time is being consistent.

The restuarant itself is small, so you must ALWAYS reserve in advance. You have been warned.

I highly recommend the restaurant.

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Shanghai River Restaurant7831 Westminster Hwy., #110, Richmond
Food is okay, but getting pooer; Service is Poor, value is good, Ambiance is good
Submitted Monday, June 14, 2010 - 2:31pm [Dine in]

Food: It is a little above average when compared to other Shanghainese restaurants. But, their food is getting poorer. I eat there once every month for dinner and lunch. It is getting progressively worse. But, the food is definitely still acceptable and above average.

Service: Some of the past reviews were absolutely correct. Most of the servers speak only Chinese or CHOOSE to only speak Chinese. That is weird. I wonder how customers who don't speak Chinese would be able to order accurately. The owners and managers should look into this. In addition, there is absolutely NO SERVICE at 2:45PM. That is the time when everybody (and I mean all the servers and cooks) sit down at their own private table and eat their lunch. There were still 3 or 4 tables with customers left. We already paid the bill, but we had some leftovers that needed some packing (to take home). There was absolutely nobody there to help us. We were about 5 tables away from the staff table. We could not just walk over and tell them we need help. That would be rude and would intrude on their "private" lunch time. I could not simply wave at them. That would be rude also. The owners and managers should set up a system in which servers would take turns serving the "leftover" customers. I did go into the restaurant at 2:25PM which is very close to the "cut off" time for lunch. My principle is this: if I am allowed to sit down to order and eat, even though it was close to the cut off time, I should be served until the very last second I go out of the restaurant. If the servers don't want to serve customers during their "private lunch time", then the hostess should not have accepted us as customers in the first place.

Value: the price is perfect for the quality of food they servce.

Ambiance: The place is still looking "new" and there are no dirty spots or run-down looking spots in teh restaurant. The interior decorator did a good job.

Conclusion:
Service must improve either throw better management, increase of salaries/tip percentage, or both. I have a gut feeling that the tips are not actually given to the staff members. I see poor service in most Chinese restaurants. I wonder why...

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Closed
Zen Fine Chinese Cuisine12480 No. 1 Road, #120, Richmond
Mediocre food, Poor Service, Poor Value, Great Location/Ambiance
Submitted Wednesday, May 19, 2010 - 11:06am [Dine in]

Food:

Some dishes were delicious, some weren't, and some were in the middle. Their lobster was one of the best lobster dishes I have eaten, and I LOVE lobster. The lobster was cooked to perfection.

The appetizer was good. it was a smoked salmon with a green foam surrounding it.

The other 3 dishes in the set dinner was basically chinese food dishes that I could have eaten at a fine dining chinese restaurant at a lower price.

So, the food rating averages to about 3.

Service:

From the best of my knowledge, they sent our dishes to another table, and had to cook our dishes again. The total time from the beginning to the end was approximately 2 hours and 45 minutes. It was totally absurd. The restaurant was packed, and there were enough servers, so I did not understand how they could make mistakes and provide slow service. AND, they overcharged the bill by 10%, which we found out after we paid the bill and went home. I think that they overcharged us purposely, because they probably figured we would not go back to the restaurant.

There was a lot of discrepancies on what the "group set courses" offered and what was actually given to us on the table. So, if you do try this restaurant, you should make sure you get what the menu says.

Value:

We paid $95 per person. The dinner, as detailed on the fax they sent to us, was suppose to be $88. In addition, the dishes that were served were not worth $88. It was a SHARED lobster dish with 6 small lobsters (for 6 people), an appetizer of smoked salmon with a green foam, a chicken soup, white chicken meat (something like Hainan chicken), passion fruit mousse (sp) for dessert, a starch dish (which I forgot what it was)... for $88 per person.

From my personal opinion, the worth of the dishes was around $20 to $30, not the $88 that was agreed upon, and definitely not the $95 per person they over charged us on.

I could have had a better dinner for 20% less at other fine-dining restuarants: West, Crocodile, Market, C Restaurant, to name a few. It was basically a rip off at Zen.

Ambiance:

The restaurant itself is clean and quite new. The location in Steveston village is charming. Parking is plenty, but I had to walk 3 minutes to the restaurant.

Conclusion:

Food was okay, but not worth price.

Value is extremely poor.

Service was poor because of the multitude of mistakes that the servers made.

They overcharged us deliberately, knowing that we would not go to the restaurant again.

Location is good, and the restaurant is clean.

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Top Gun J&C8766 McKim Way, #2020, Richmond
Great food, consistent quality, great restaurant, friendly servers (for a Chinese restaurant), and fast service!
Submitted Friday, December 11, 2009 - 5:29pm [Dine in]

I've been to my fair share of Chinese restaurants.

Caveat emptor: I had my wedding banquet at this restuarant, so I am sort of biased, and I ate here so many times that the servers do treat my family very well.

Food:

Dinner:
Great food! Not too expensive, but above average but you get discounts if you have their membership card. They have their own unique dishes like baked oysters in yellow sauce. Their shark fin's soup is good for the price with A LOT of shark fin in the soup. But, the quality is only so-so (maybe, a different type of shark that the higher quality shark fin soup). I've been to this restaurant for over 30 times and counting, and each and everytime, the food quality is consistent, which is very rare in the restaurant business.

Wedding (my wedding):
The pricing for the food we had at the banquet was good compared to other restaurants. This was what we had: Small whole lobster for each wedding participant, shark fin's soup (1 HUGE bowl) for each wedding participant, 1 HUGE abalone (Australian) for each wedding participant, noodles, appetizer seafood plate (jellyfish, dried beef, etc.), squab (pigeon), vegetables, tofu desert, and the cost was $1,100 for each table.

Dimsum:
Consistently high quality food. Unique dishes. Unique way of serving tea. You basically get your own type of tea, so you don't have to share with others. AND, the food is served hot. Other restaurants have warm or cold dishes. Top Gun's dishes are always hot. They change at least 30% of their dimsum menu dishes weekly or bi-weekly, so they have ample variety. The price is also good because they offer 15% to 25% discounts on dimsum if you have their discount card.

Service:

They are very attentive. A lot of times, you don't have to ask them to help you. They will change your plates without being requested. The plates are very clean. And, yes, they do smile most of the time. At other restaurants, the service is usually efficient, but the servers are actually "robots" who do not smile. At some packed restaurants, they sometimes try to push the food out so that they can sell your table to the next group of customers. At Top Gun, they have never done that to us.

Ambiance:

The place is semi-new, but could maybe get some rennovations done on the ceiling and the chairs. THe tables are clean (of course, they have white cloth over them). The parking is okay, though it is hard to find parking spots during dim-sum time.

All in all, Top Gun is a top notch Chinese restaurant for all occasions: dinner, dim sum, and even wedding banquets (enough for at least 14 tables to fill the restaurant). The value is good, and the food is exceptional. The service, when compared to CHINESE restaurants, is well above average.

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Closed
Queen's Cafe6091 No. 3 Road, Richmond
Service is bad, not TERRIBLE, but ... a notch below "average". Food is good for the price.
Submitted Friday, December 11, 2009 - 4:57pm [Dine in]

The service is bad. The servers are either not trained properly, paid too little, or ... could actually be one of the owners.

A restaurant's main expense is wages (40% of total costs), so if Queen's had better servers, I am sure they would do better.

The food is good at a perfect price point. I like their "set courses". However, what I did not like was that some of the items on the menu were not available.

And, this did was not just one time. It happened multiple different times. I just don't like it when something is on the menu and you can't order it.

As well, the menu always have the same dishes. An ever changing variety would probably bring more customers and retain current customers.

Perhaps, the owner locked in some discounts on the food staples so he has to cook those dishes, in order to save on food costs.

The last time I went to this restaurant, they had a musician singing. I don't think that is a good idea at all, and she was annoying to say the least.

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Diva at The Met645 Howe Street, Vancouver
Good food, but don't give your card number to the greeters or the person that answers the phone
Submitted Friday, December 11, 2009 - 4:42pm [Dine in]

I went with my wife on Valentine's Day a while ago.

The food was good, and the service was exceptional. The server was genuine, and I think it is very hard to find "genuinely" smiling servers.

The value is good, and it is what you expect for a fine dining restaurant.

The food was superb and the atmosphere was good.

BUT, like almost all fine-dining restaurants on Valentine's Day, you have to give out the credit card number to the greeter/person who answers the phone to take your reservation. They are afraid that you would not go on Valentine's Day.

Well, suffice to say, after going to that restaurant and having already given out the credit card number to the person who answered the phone, my card had some bogus charges, a few days later, and my card company had to replace my card.

So, if you can, try not to give out your credit card number beforehand.

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Closed
Sensus Bistro8328 Capstan Way, #1136, Richmond
Good throughout
Submitted Monday, November 23, 2009 - 12:44pm [Dine in]

The food was good for the price, which was average, compared to other similar restaurants.

The lighting in the room was very bright, and the furniture was quite new, so that made it a 4 stars for ambiance.

The service was fast and to the point. They needed 1 more server there, but they had enough servers to be functional, but not enough to be "pleasing".

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Closed
Yuji's Japanese Tapas2059 W. 4th Avenue, Vancouver
Great unique food, good service, small location
Submitted Friday, November 20, 2009 - 6:43pm [Dine in]

The food was unique and very delicious. We even had the choice of choosing brown rice for the sushi and other dishes, which contributed to the high rating. The brown rice dishes were very, very good, much better than the white rice counterparts.

Now, the sashimi was fresh but admittedly, I cannot easily compare high-priced sashimi with low-priced sashimi. What the 5 star rating for food came from was the uniqueness of the dishes, the brown rice sushi, desert, and the hot dishes. I think sashimi really has to do with the freshness of the supply (from Hawaii, Japan, or local) and what choice cuts you get.

The black sesame creme brulee desert (sp) was fantastic, though they lacked choices for deserts.

The pricing was above average, but that was to be expected.

The restaurant is small, but it is in Kitslano, so cost/rent/space has to be factored in. In addition, it would be hard to actually get lease space in the area.

The service was good, except a few small tidbits. The all important first impressions was off, because the server did not give us tea until I asked for it, about 8 minutes after sitting down. Also, the server did not refill the cups automatically during the dinner.

The menu design was okay. It was not professional looking, but it was practical. If they could have designed the menu better, they could perhaps convince other customers that the food was worth the price.

The parking was atrocious, but that is, again, to be expected, so I did not penalize the ratings. I just thought I would let viewers of this review know that it is hard to get parking.

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