I've been in there, once in a while, for many years. Every time.....zombie like slow-a$$ed service. And seems like no one in there could put even a phoney smile on their faces, even if their lives depended on it.
The place is usually always dirty. Many times I've gone in after midnight, and I always see at least a few workers in there. Yet, there's always crahp on the tables, pieces of separated newspaper on different tables, especially outside. Overflowing garbage container outside right by the tables...like a plastic Australian ant hill (but the others in that parking lot are not overflowing...even though THEY closed a long time ago).
And too hot! I was just in the other week at about 2AM, wasn't warm outside (this is May). Try to imagine what it's like in the summer. And I do remember being in there in the summer, it's annoying and really saps your appetite.
As for the food, bagels are bagels. So that is what I order (different types from pizza style to plain, poppyseed, sesame seed, with/without creme cheese). The only stuff that isn't mediocre (to plain lame) is a regular bagel with creme cheese.....for $3.50. So that tastes good......well BIG whoop, I can go to a Tim Hortons drive-thru and get something just as good for less than three bucks. Or go to Benny's Bagels on W. Broadway and relax in a very nice, cool looking and comfy setting (yes they're 24hrs too).
And I don't give a darn about any reviews about some Montreal bagel. A dump like this could have THREE really good bagels. But...it's still a dump (with employees to match, of which some can't even understand english).
I had a spinach/cheese pastry thing recently, the thing tasted lame. And it made me feel a little ill after. But regardless of even that, or the bad service, the absolute worst thing about Siegels.......the prices! ONE word...."LOL"!
I won't be going back there. Ever.