I, like most people in my age group, enjoy going out to the odd dive bar. In saying that I have different expectation for these establishment then I would at other places I like to go. I don't expect much from the food or the service, but there are still limits to what is acceptable at any food service business.
I do enjoy the feeling of the room at the Bent Mast. It has a unique creepy feel to it, especially in the upstairs area by the washrooms. Lets just say I wouldn't want to close the place by myself at night.
The food was exactly as expected. Pub Gub. However they did fail at an attempt at an olive tapinade that my girlfriend had. I feel like it serves her right for ordering it there. I know its not a hard dish, but at a place like the bent mast I think sticking to fries and nachos is appropriate. I had the steak sandwich and it was just fine, nothing special, but that is what I expected.
The issue came with the service. Everything was fine until I received my food. The server dropped my meal. No big deal, it happens, but in the process I was sprayed with salad dressing. In my hair, on my face, shirt and pants. As soon as the food was dropped the server ran into the back with my plate, not saying anything to me. We had no napkins on the table so I waited till she came out again with my food (quickly enough that it was just a re-plate and not a remake). When she came back I asked her for a napkin and she snarkly replied, 'oh, did I get you?!' No apology or concern, and no drink on the house or meal discount, that I would get in any other establishment. Also I think a remake in the steak sandwich would have been appropriate as well.
This may not sound like much but I was literally covered in dressing, not only did it stain my clothes, but it was embarrassing as well. Just a sorry would have sufficed.