Came here with the boyfriend last night, and loved the food, hated the service. The service was absent pretty much the whole time, so it was impossible to ask for simple things that could have made our dining experience a little bit better.
Every meal comes with unlimited bread and salad. The salad had a little bit too much dressing, but I enjoyed the tuscan bread! Couldn't find anybody to ask for more "unlimited" appies. =( I had the "Antipasto Platter Basil." It was delicious except there was only a slice of bocconcini =(
Next up was the Pappardelli with Spicy Italian Sausage, and the boyfriend's Coza! Signature, Spaghetti Trio. Mine was so awesome. So, so awesome. The sauce, the sausage, perfect. It would have been great if they offered some freshly grated cheese. The boyfriend's Spaghetti trio included pesto, alfredo, and meatball sauce. "Why choose?" the menu charmingly asked. He didn't get a spoon with his spaghetti, and no one checked up on us, so he had to begrudgingly eat it solely with his fork. lol He found it mediocre, but I liked their pesto.
Desert was a blackberry Pancotta, it was delicious and didn't make me feel guilty about my new years resolutions. The boyfriend agrees.
I can go on and on about how service sucked from beginning to end, but let me try to summarize it:
1) Four ladies behind the hostess podium thing saw us enter the place, but didn't greet us.
2) We received our appetizers before I received my Bellini. The server had forgotten, and so when she served, it had already begun melting. Did not offer to make a new one.
3) Absent of our server: our drinks, appetizers, entrees, or dessert was never checked on, and we were seated in a corner so we couldn't flag down another server.
4) Food runners were polite, but it'd great if they placed the dishes in front of us, and not randomly on the table. My bellini was served to my boyfriend too lol. It'd be great if they could wait for us to finish our appies before they come in with the entrees. (table isn't that big)
Bill came out to be $60, my boyfriend gave her $81 and asked for a ten back. We got the ten back in change. (Servers should only employe the give change in change method if they haven't been tipped yet!)
Even though the food was delicious (maybe even better than the Olive Garden!) I probably won't return, although I am a little curious on what else they offer on the menu. If you plan on going, try to do so not during a weekend night. Perhaps service and ambiance will be a little better.