I have been a regular at the Big Ridge for the last 5 years and have enjoyed the ambiance and food at both the old (across the street) and new locations. With the transition from the old location to the new location, I was looking forward to the new look with the same old great menu and beer.
However, to my surprise, the menu has changed and has reflected much higher prices both on their food and drinks. I was highly disappointed in the increase in pricing, however, as a person involved in the business community, I would understand that the upgrade in both location and atmosphere came at a cost of higher food prices.
Don't get me wrong, both the food and beer at the BR is still considered outstanding, however, I feel that the restaurant gouges their patrons when it comes to substitutions. An example would be ordering any entree from their wok menu, it would come with the dish and a side of rice, should you decide to make a substitution for the rice to either noodles or extra vegetables instead, you are charge with a $3.00 substitution fee, which I feel is excessive.
Overall, the food, drinks, staff and atmosphere at the BR is great and I normally wouldn't hesitate to go there, however, with the area expanding and more and more selection of other restaurants begin to emerge, I may start to explore other options that would give better overall value as loyalty can reach a point in the pocket book.