I went here once with my wife, and a 2nd time with a larger group of 10 people. This place is loud, whether it's the dining area or the lounge, it's more lounge than dining area...so if you want an intimate dinner this isn't the place for you.
The service for this type of franchise establishment was superb, from the person opening the door, to the waitresses and the staff lingering around to see if someone needs something extra.
The food is quite good too, i'd compare it to milestones or Earl's but it goes just a bit further in terms of detail, and innovation. The appetizers are worth trying, particularly the Habachi chicken, Lettuce Wraps, Satay Sticks were stand-outs.
For the main entrees, i had the fish tacos which were very good, and the linguini was well done, but a bit too salty, the table for twos are a bit tight.
Above all the prices are pretty reasonable, and you'll leave feeling like they took good care of you.